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Sample Customer Service Resume

JoAnn Collins
220 Middlebrook Ave.
Overland Park, KS 66061
Home: (913) 690-1234
Work: (913) 694-5678

OBJECTIVE: A position in Customer Service


  • Extensive background in customer service.
  • Demonstrated ability to handle several tasks at once.
  • Won recognition from all previous employers.
  • Successful in dealing with difficult customers.


1999 - present Wal-Mart, Overland Park, KS

Retail Sales Representative, Assistant Department Manager

  • Received two awards for outstanding customer service in the shoe department.
  • Frequently requested by repeat customers for assistance in selecting shoes.
  • Promoted from sales to assistant department manager.

1997-1999 More to Love, Walnut Creek, KS

Sales Clerk, Buyer

  • Received bonuses for increasing store profits over 100%.
  • Selected and priced items; set-up displays; created promotional materials.

1992-1997 Johnson County Community College Bookstore, Olathe, KS


  • Perfectly balanced cash drawer for duration of employment.


Eastern Adult Education Center, Shawnee Mission, KS
Office Procedures, Certificate of Completion, 1992

    REFERENCES: Available upon request.


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