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Dave Data 
7 Cerebral Way 
Mercerville, NJ 08619 
609-XXX-XXXX 
datalata@prodigy.com 

OBJECTIVE: Computer Service Technician 

SUMMARY 

  • Currently in Computer Network Administration Program 
  • Associate in Network Engineering Technology, Associate in CSNA expected 2002 
  • Certificate of Proficiency in IT expected in 2002 
  • Working knowledge of Microsoft Office 97, Microsoft Office 2000 
  • Skilled at installing, upgrading, and troubleshooting PCs in Windows 3.xx  / Dos, Windows 95/98, Windows NT, and Windows 2000 environment 
  • Detail oriented, energetic, self motivated quick learner with 3.5 years of excellent customer service, technical, and managerial experience 

EDUCATION 
Mercer County College, Trenton, New Jersey 
Computer Network Certification Program 
Associate in Network Engineering Technology and CSNA 
expected 2002 

Computer Courses (Completed) 
Networking Essentials: Developed knowledge on protocols, OSI model vs. TCP/IP model, networking functions, cabling constraints, and the hands-on skills of how to connect network components, install system software (Windows 2000 Server), security planning, support and troubleshooting the network. 

Windows Server Operating System Administrator: Install and configure the Windows 2000 Server Network OS, including overall administration, advanced file system topics, Active Directory Services, routing, remote access, network security, fault tolerance, and optimization of server and network resources. 

Computer Courses (Current) 
PC Applications: Database: Study of Microsoft Access through the use of tables, queries, reports, and forms. Hands-on experience with relating data in a table or a query to create and design forms and reports in general workplace situations. 

Introduction to Visual Basic: Hands-on use of the Visual Basic software to create event driven programming applications running in a Windows environment and object oriented solutions for a variety of personal and business computing situations. 

Network Infrastructure: Planning the infrastructure for a Windows 2000 network, including installing and configuring WINS, DNS, DHCP, RAS, AND IPSec. 

Network Directory Services Administration: Planning, configuring, and administration of a directory services infrastructure with DNS name resolution, schema, and replication along with administering group policies and implementing and troubleshooting network security. 

Windows Desktop Operating System Administrator: Installing and configuring the Windows 2000 Professional OS in a Windows-based LAN by creating users and groups, administering file/print resources, and the use of control panel and the registry. 

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Dave Data 609-XXX-XXXX 

Computer Courses (Summer 2001-Summer 2002) 

Advanced Visual Basic: Extending the knowledge of Visual Basic working with error handling, debugging tools, object variables, custom controls, relational databases, crystal reports, dynamic data exchange, and calling procedures in DLLs. 

PC Applications: Spreadsheets: Study of Microsoft Excel and hands-on with the software through generic spreadsheet use commonly used in area offices. 

Fundamentals of Electricity/Electronics: Learning the basics of electronics such as DC and AC circuits, electromagnetic devices, and electronic components. 

Basic Computer Software: Study and develop working knowledge of virtual machines, virtual storage, spooling, spooling commands, and JCL. Hands-on experience in VSE/ESA console operations, VSE/ICCF and MS Windows. 

Current Operation Topics: Study of current hardware requirements and software components. Topics include Linux, AS/400, and MVS. 

Data Communications: Examine and apply how modems, serial data connections, communications software, terminal emulation, commercial information services and electronic mail functions in a business environment. 

JAVA Programming: Introduction to JAVA programming and applications on the World Wide Web by writing, compiling, and executing JAVA programs, creating WWW oriented applications, and developing JAVA applications. 

C for Information Systems: Focus on programming styles typically used in C language that are either unavailable or underutilized in COBOL. Hands-on experience with creating functions to maximize code reusability and learning general workplace functions. 
 

Computer Courses (Credit by Life/Work Experience)
PC Services & Support: Developed working knowledge of the operation and support of hardware and software. PC assembly and disassembly, operating systems installation and configuration, and maintenance and troubleshooting. 

Basic Computer Hardware: Study of the commonly found computer devices within a computer center and modern office including peripheral equipment operations. 

Computer Concepts: Developed and reinforced skills in application, productivity, and system software; I/O devices, communication information management, information system development, program development, multimedia usage, security. 

PC Systems Software: Explores PC based operating systems such as Windows NT, MS-DOS, Windows 98 and their interactions with other applications. 

EDUCATION & WORK HISTORY 

2000-Present Computer Systems / Networking Major, Mercer County Community College 

1997-2000 Production / Service Manager, Kronos Robotics, Hamilton, NJ 

KEYWORDS 
Word, Access, Excel, Windows NT, Windows 95, 
PC Operating Systems, Operating Systems, Hardware, 
Application Software, LAN, WAN, Client Server, Windows 98, 
Windows 2000, Server, Network Technician 

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