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Victim Witness Program Assistant

Salary: Victim Witness Program Assistant I (#7609)

$16.44-$20.07 hourly / $2,859-$3,490 monthly / Range: 4946

Victim Witness Program Assistant II (#7610)

$19.09-$23.31 hourly / $3,320-$4,054 monthly / Range: 5246

DEFINITION: Under general supervision, assists victims of crimes by providing information, support, referral, and advocacy services; assists in completing victim compensation claims; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: The Victim Witness Program Assistant I differs from the Victim Witness Program Assistant II in that the latter is assigned more complex cases including felonies, and cases with long proceedings and multiple victims, while the former is assigned primarily misdemeanor and less complex cases.

EXAMPLES OF DUTIES:

Level I:

1. Interviews and provides crisis and resource referral counseling for crime victims, their families, and witnesses before and during court process; assesses clients' needs for medical, psychological, legal, financial, shelter, or employment services; provides victims with information on shelters, temporary restraining orders, and availability of counseling or other social services; advocates for victims, ensuring that client needs are addressed within the community and criminal justice systems.
2. Provides clients with an explanation of court process, potential dispositions, education and training regarding the criminal justice system.
3. Transports, escorts, and supports victims during court appearances.
4. Prepares applications for victim compensation by obtaining necessary information and documents completing and submitting forms to the State Victim's Compensation Program.
5. Initiates and maintains computerized case files to document case activities.
6. Confers with attorneys and law enforcement on the issues affecting a victim's ability and willingness to cooperate with the investigation and prosecution or other pertinent issues.
7. Conducts outreach presentations on victimization with emphasis on prevention; supervises volunteers assigned to the program; promotes the program by preparing written articles and public service announcements, as well as speaking before and participating in community agencies.

Level II: All duties listed above and:

8. Handles complicated cases including felonies, and cases with long proceedings, multiple victims/witnesses, and more complex legal steps.

EMPLOYMENT STANDARDS:

Level I:

1. Completion of 24 semester units in the behavioral sciences or criminal justice; or,
2. one year of interviewing experience involving the provision of social services, counseling, paralegal assistance, or equivalent; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Level II:

1. Three years of experience within the criminal justice or social service systems in interviewing, counseling, or referring others to community resources. For the II level, education in the behavioral sciences or criminal justice is desirable and may be substituted for up to two years of the required experience (24 units in either/both fields = 1 year of experience; 48 semester units in either/both fields = 2 years of experience); or,
2. two years of experience equivalent to Victim Witness Program Assistant I. Educational units in either field may be substituted for up to one year of the required experience (24 units in either/both fields = 1 year of experience) as a Victim Witness Program Assistant I; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Qualifications Level I and Level II: Possession of a valid California Class C Driver's License. Some positions require the ability to speak, read, and write fluently in Spanish.

Level I:

Knowledge of: interviewing techniques; characteristics of human behavior; standard English grammar, usage, and punctuation; safe driving practices.

Ability to: read and understand California statutes as they apply to victims' rights; respond supportively to the needs of victims and witnesses; work in an organized and accurate manner; obtain information through interview and observation; find and use community resources; drive a county vehicle; transport and accompany victims; write reports, articles, and public service announcements; create and maintain computer files and learn database software; act as a liaison between law enforcement staff and crime victims; create and deliver informational presentations before groups of people; participate in community agencies; learn, apply, and explain the criminal justice system and legal procedures; work well with a wide variety of people; maintain confidentiality of sensitive information.

Level II:

Knowledge of: interviewing techniques; characteristics of human behavior; criminal justice system; English grammar, usage and punctuation.

Ability to: read and understand California Statutes as they apply to victims' rights; respond supportively to the needs of victims and witnesses; work in an organized and accurate manner; obtain information through interview and observation; find and use community resources; transport and accompany victims; write reports, publicity articles, and public service announcements; create and maintain computer files and learn database software; act as a liaison between criminal justice personnel and victims; create and deliver informational presentations before groups of people; participate in community agencies; apply, and explain legal procedures; work well with a wide variety of people; maintain confidentiality of sensitive information.
 



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