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Social Services Division Chief

Salary: N/A

DEFINITION: Under general direction, manages an administrative, social services, income maintenance, or employment services division; performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This position is responsible for managing a division of the Social Services Department. This position is distinguished from the Deputy Social Services Director in that the latter is responsible for managing a function of Social Services.

EXAMPLES OF DUTIES:

1. Plans, organizes, and directs, through subordinate staff, the activities of an administrative, social services, income maintenance, or employment services division; confers with subordinate staff on policy, procedures, budget, and personnel matters; interviews and selects staff for the division; evaluates staff performance and reviews employee performance reports prepared by subordinate supervisors; supervises or assists in the planning and presentation of in-service training programs.
2. Evaluates the impact of new or amended laws and regulations on the costs or operation of the division; assists in the preparation of the annual budget; monitors revenues and expenditures of the division and uses the data to compile reports and to make fiscal and staffing recommendations.
3. Reviews existing policies and operating procedures and recommends improvements; directs the development of the department's corrective action plans for public assistance programs to ensure that state standards for error control are met; prepares reports, correspondence, and annual departmental plans.
4. Represents the director or deputies in contacts with governmental and community agencies, or business community; acts as branch office manager.

EMPLOYMENT STANDARDS:

1. For positions in Social Services Adult Protective Services and Child Welfare Services divisions,

1. possession of a master's degree in social work from an accredited university and three years experience in a public social services agency at the local, state, or federal level, supervising an income maintenance, employment services or administrative unit managing a major social services or administrative function; or,
2. possession of a master's degree in marriage, family and child counseling, marital and family therapy, counseling psychology, clinical psychology, or other equivalent master's degree from a college or university approved by the California Department of Consumer Affairs, Board of Behavioral Science Examiners, and three years experience in a public social services agency at the local, state, or federal level, supervising an income maintenance, employment services or administrative unit managing a major social services or administrative function

2. For positions in all other Divisions in the Social Services Department
1. possession of a bachelors degree and three years experience in a public social services agency at the local, state, or federal level, supervising an income maintenance, employment services or administrative unit managing a major social services or administrative function; or,
2. possession of an associate's degree or two years of college level units (minimum 60 units) and five years experience in a public social services agency at the local, state, or federal level, supervising an income maintenance, employment services or administrative unit managing a major social services or administrative function; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Requirements: Possession of a valid California Class C Driver's License. Some positions may require knowledge of the principles and practices of social work.

Knowledge of: federal, state and local social services and income maintenance programs, legislation, and regulations; governmental budgeting, fiscal management, and public funding; principles of personnel management including selection, supervision, evaluation, and training of subordinate staff; automated information systems; and program evaluation techniques.

Ability to: prioritize and coordinate work through others; communicate effectively; prepare clear, concise correspondence and reports using correct grammar, punctuation, and spelling; understand and interpret laws, regulations, and policies governing programs and operation; work with and enlist the cooperation of governmental agency personnel, professional, and support staff; determine appropriate course of action in emergency situations; analyze program effectiveness, financial reports, and staffing requirements.

Selectees for positions in this class assigned to Child Welfare Services are subject to fingerprinting for the purpose of a criminal record check as authorized by Section 16501 of the California Welfare and Institutions Code and Section 11105.3 of the California Penal Code.
 



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