Social Services Case Aide
Salary: $13.40-$16.36 hourly / $2,330-$2,845 monthly /
DEFINITION: Under supervision, assists professional staff in
non-technical services by transporting clients, and conducting site
visits related to child protective services; supervises parental
visits and makes reports; performs routine clerical and related
tasks as assigned.
DISTINGUISHING CHARACTERISTICS: This is a practical support class in
Child Protective Services responsible to transport clients and
supervise parental visits. It is distinguished from Probation
Assistant by the latter's responsibility to perform routine
probation casework to preserve the chain of evidence in a case. It
is further distinguished from the Health Care Service Aide I in that
the latter is responsible for collection and recording of routine
diagnostic information in a clinic.
EXAMPLES OF DUTIES:
1. Provides transportation both inside and outside of Santa Barbara
County for children under Child Protective Services including
relocation/placement in foster homes, physician visits, and
supervised parental visits; supervises children in the play area
while parents meet with Social Workers.
2. Supervises parental and/or family visitations as directed by
Social Workers; monitors visitation time and makes decisions to
terminate visit if necessary; makes immediate oral reports of
visitation and follows up with written reports.
3. Monitors condition and usage of assigned county vehicles.
Schedules maintenance and maintains safety precautions in vehicle
4. Assists professional staff in site visitations and removal of
children into protective custody which may require physical removal
by lifting and carrying children; routinely checks in on clients
receiving in home services to make reports to Social Workers on
5. Provides routine clerical support to professional staff including
filing, completion of reports, and documentation of site visits;
files legal documents and serves legal notices; assists in data
entry on departmental automation systems of documentation and
1. One year of general clerical experience preferably in human or
social service setting; or,
2. a combination of training, education, and experience that is
equivalent to the employment standard listed above and that provides
the required knowledge and abilities.
SPECIAL REQUIREMENTS: This Class requires the ability to lift and
carry a small child for moderate distances.
Additional Qualifications: Possession of a valid California Class C
Knowledge of: general clerical and record-keeping practices.
Ability to: drive a vehicle safely while transporting passengers;
use city maps to locate unknown destinations; establish rapport and
provide safe and calm environment for children; assess possible
problems during visitations and take appropriate actions; make clear
and concise written and oral reports; provide for safe operation and
scheduled maintenance of assigned vehicle(s); maintain composure
under stressful situations; develop cooperative working
relationships with staff, supervisors, and clients; learn department
regulations, and automation equipment and usage; lift and carry
Selectees for positions in this Class assigned to Child Welfare
Services are subject to fingerprinting for the purpose of a criminal
record check as authorized by Section 16501 of the California
Welfare and Institutions Code and Section 11105.3 of the California