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Social Services Case Aide

Salary: $13.40-$16.36 hourly / $2,330-$2,845 monthly / Range: 4536

DEFINITION: Under supervision, assists professional staff in non-technical services by transporting clients, and conducting site visits related to child protective services; supervises parental visits and makes reports; performs routine clerical and related tasks as assigned.

DISTINGUISHING CHARACTERISTICS: This is a practical support class in Child Protective Services responsible to transport clients and supervise parental visits. It is distinguished from Probation Assistant by the latter's responsibility to perform routine probation casework to preserve the chain of evidence in a case. It is further distinguished from the Health Care Service Aide I in that the latter is responsible for collection and recording of routine diagnostic information in a clinic.


1. Provides transportation both inside and outside of Santa Barbara County for children under Child Protective Services including relocation/placement in foster homes, physician visits, and supervised parental visits; supervises children in the play area while parents meet with Social Workers.
2. Supervises parental and/or family visitations as directed by Social Workers; monitors visitation time and makes decisions to terminate visit if necessary; makes immediate oral reports of visitation and follows up with written reports.
3. Monitors condition and usage of assigned county vehicles. Schedules maintenance and maintains safety precautions in vehicle operation.
4. Assists professional staff in site visitations and removal of children into protective custody which may require physical removal by lifting and carrying children; routinely checks in on clients receiving in home services to make reports to Social Workers on observations.
5. Provides routine clerical support to professional staff including filing, completion of reports, and documentation of site visits; files legal documents and serves legal notices; assists in data entry on departmental automation systems of documentation and statistical information.


1. One year of general clerical experience preferably in human or social service setting; or,
2. a combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.

SPECIAL REQUIREMENTS: This Class requires the ability to lift and carry a small child for moderate distances.

Additional Qualifications: Possession of a valid California Class C Driver's License.

Knowledge of: general clerical and record-keeping practices.

Ability to: drive a vehicle safely while transporting passengers; use city maps to locate unknown destinations; establish rapport and provide safe and calm environment for children; assess possible problems during visitations and take appropriate actions; make clear and concise written and oral reports; provide for safe operation and scheduled maintenance of assigned vehicle(s); maintain composure under stressful situations; develop cooperative working relationships with staff, supervisors, and clients; learn department regulations, and automation equipment and usage; lift and carry small children.

Selectees for positions in this Class assigned to Child Welfare Services are subject to fingerprinting for the purpose of a criminal record check as authorized by Section 16501 of the California Welfare and Institutions Code and Section 11105.3 of the California Penal Code.


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