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Shop Supervisor

Salary: $23.05-$28.14 hourly / $4,009-$4,895 monthly / Range: 5624

DEFINITION: Under general direction, plans, organizes, coordinates, and supervises the operations of a single facility responsible for the maintenance and repair of gas, diesel, and alternative-fuel vehicles, light and heavy trucks, and other heavy equipment; and performs other related duties as assigned.

DISTINGUISHING CHARACTERISTICS: This is a supervisory class with responsibility for the operations of a single vehicle repair shop. This class is distinguished from Fleet Manager by its responsibility for the day-to-day supervision of a single garage and its staff, whereas the latter has overall administrative responsibility for all fleet operations and facilities.

EXAMPLES OF DUTIES:

1. Assesses workload, prepares servicing schedules, and assigns and delegates duties performed within the facility.
2. Recommends, implements, and evaluates policies, procedures, and standards for all aspects of fleet maintenance.
3. Plans, assigns, prioritizes, and evaluates the work of subordinate staff.
4. Makes recommendations for changes in staffing as necessary to meet demands of workload; interviews applicants and makes recommendations for hire; assesses training needs, develops training programs, and trains new and existing staff in various aspects of fleet operations, repair, and maintenance; counsels employees and recommends corrective and/or disciplinary action when appropriate; and documents employee performance and maintains employee records.
5. Serves as primary contact for County employees who deliver vehicles or equipment to the facility for service or repair; confers with customers in order to understand problems and make diagnoses; communicates technical information in layman's terms as necessary for customers' understanding and satisfaction.
6. Evaluates need for and negotiates external contracting arrangements with private garages and vendors for the repair and/or maintenance of County-owned vehicles and equipment.
7. Uses personal computer to record, retrieve, and analyze data.
8. Develops, implements, enforces, and maintains safety standards, policies, practices, and procedures in order to comply with laws and regulations and minimize accidents and injuries; assists in the planning, development, and implementation of safety programs; conducts and documents monthly safety meetings.
9. May act for the Fleet Manager in his/her absence.
10. Prepares and approves requisitions for parts and supplies; and develops and implements inventory controls to minimize waste and loss.
11. Makes preliminary assessments of accident damages and arranges for necessary repairs.
12. Ensures the accurate and timely preparation of a variety of mandated reports, records, and files; and maintains the required documents.
13. Utilizes or supervises the utilization of electronic diagnostic equipment in the servicing of County vehicles or equipment.
14. Services and repairs County fleet vehicles as necessary to ensure timely completion of work.

EMPLOYMENT STANDARDS:

1. Five years of experience in the repair of a broad range of vehicles or heavy equipment including experience using electronic diagnostic equipment; or,
2. two years of experience performing duties equivalent to the class of Auto Mechanic II or Equipment Mechanic II with Santa Barbara County; or,
3. equivalent combination of training, education, and experience that would provide the required knowledge and abilities.

Desirable Qualifications: Experience working in a lead capacity is desirable.

Knowledge of: principles, standard practices, and techniques of servicing, maintaining, and repairing gas, diesel, and alternative-fuel vehicles and equipment; theory and operation of the gas, diesel, and alternative-fuel internal combustion engines used in automobiles, trucks, tractors, and other powered equipment; automotive and equipment fuel types; materials, parts, supplies, equipment, and tools used in the maintenance and repair of gas, diesel, and alternative-fuel vehicles and equipment; principles of supervision, including organization, scheduling, training, evaluation, and discipline; state and federal guidelines, regulations, rules, and laws regarding smog control devices and inspection procedures, fleet operations, and safety (OSHA, EPA, etc.); basic recordkeeping and office procedures necessary to prepare, maintain, and retrieve routine reports and records; the use and operation of electronic diagnostic equipment in the maintenance and repair of vehicles and equipment.

Ability to: plan, coordinate, assign, organize, prioritize, delegate, and evaluate work; read, interpret, and apply administrative and operational regulations, policies, procedures, and standards; use available information to make sound decisions; determine and estimate labor and materials requirements; communicate effectively, both verbally and in writing, with mechanics and customers in order to provide instruction and customer service; establish and maintain effective and cooperative working relationships with colleagues, subordinates, customers, vendors, and other agencies; calculate averages and percentages, and perform basic computations; prepare employee performance evaluations and workers' compensation paperwork; read and understand technical information related to fleet operations.

Additional Qualifications: Licenses- Possession of a valid California Class C Driver's License is required at the time of appointment. Appointees may be required to obtain special licenses (i.e. smog, Class B Driver's License) as necessary.

Supplemental Information: Incumbents in this classification may be exposed to adverse conditions such as inclement weather, dust, loud noise, heat, and wind. Work in this classification may involve exposure to: chemicals; moving machinery, vehicles, and equipment; fumes; gases; petroleum products; fire and electrical hazards; and confined spaces. The use of appropriate safety clothing and equipment is required.
 



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