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Senior Services Supervisor

Salary: $27.07-$33.05 hourly / $4,708-$5,747 monthly / Range: 5946

DEFINITION: Under general direction, to supervise case management services for the Multipurpose Senior Services Program; and to perform related duties as required.

EXAMPLES OF DUTIES: Recruits, selects, trains, directs, and evaluates the work of subordinate staff providing client intake, referral, and assistance services to the elderly; conducts out reach programs in the community to explain program goals and procedures and solicits referrals; receives, screens, and assigns client referrals to staff; reviews and approves all case service plans; maintains records of referrals, referred sources and the disposition of the referrals; maintains systems to ensure timely reassessment of client's cases; reviews changes in State and County directives in program policy and procedures and advises staff as necessary; provides the administrator with routine updates of the program status; participates on multidisciplinary committees for the improvement of seniors' health, safety, and quality of life.

EMPLOYMENT STANDARDS: Possession of a master's degree from an accredited college or university in social work, psychology, counseling, or gerontology, and two years of subsequent case work experience including one year as a supervisor.

Possession of a valid California Class C Driver's License is required.

Knowledge of: counseling and psycho-social assessment techniques; case management techniques; medical and psycho-social problems, and needs of the elderly; performance management and staff development.

Ability to: formulate, implement and evaluate program policies and procedures; communicate clearly and concisely orally and in writing; supervise effectively; understand, interpret and apply Federal, State and local laws, rules and regulations; effectively resolve differences and problems with contract services providers.

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