Public Health Case Worker
Salary: $19.19-$23.42 hourly / $3,337-$4,074 monthly / Range:
DEFINITION: Under general supervision, provides case coordination
to medically or psycho-socially at-risk clients of the Public Health
Department; and performs related duties as required.
DISTINGUISHING CHARACTERISTICS: This classification is distinguished
by its responsibility for providing professional-level assessment of
a client's medical, social, and emotional needs in order to develop
an individualized service plan. This class is distinguished from the
Medical Social Services Practitioner class by the Case Worker's
responsibility for less complex or serious cases.
EXAMPLES OF DUTIES:
1. Obtains information on client/family's social, emotional, and
medical needs; confers with client to identify family strengths and
resources and to prioritize client goals and concerns.
2. Researches community resources which address client's needs;
develops and monitors an individualized service plan; refers
extremely high risk clients to either a Public Health Nurse or a
Medical Social Services Practitioner.
3. Meets with client and/or family on a regular basis to provide
emotional support, assess progress, educate, and assist with
referrals to community resources; supports client in the formation
or strengthening of a mutually supportive network of family and
4. At regular intervals, reviews service plan with client and uses
evaluation instruments to assess client progress; determines whether
changes to the service plan are required.
5. Documents all meetings with client and family; maintains
up-to-date assessments, case notes, service plans, and other program
related documents; maintains client confidentiality; complies with
legal reporting requirements.
6. Participates in case conferences with supervisor, team
colleagues, and other professionals on a regular basis for peer
review and input; responds to requests for information from
supervisor by compiling data and creating reports.
1. Possession of a bachelor's degree in social work, psychology,
sociology, child development, or other behavioral science related to
medical social work; or,
2. completion of 40 semester or 50 quarter units in social work,
psychology, sociology, child development, or other behavioral
science related to medical social work and one year of experience
performing duties equivalent to a Health Education Associate for
Santa Barbara County; or,
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
Additional Requirements: Independent travel between County
facilities and client homes may be required; possession of a valid
California Class C Driver's License. Selectees must, as a condition
of employment, sign statements agreeing to comply with Section 1166
of the California Penal Code relating to child abuse reporting and
Section 15630 of the California Penal Code relating to elder abuse
Knowledge of: socio-economic/psycho-social factors affecting
individual behavior; practical application of child
development/parenting principles; social abnormalities; risk factor
assessment; interviewing techniques.
Ability to: maintain client confidentiality; communicate both orally
and in writing; read, understand, and follow detailed departmental
procedures, and various laws and regulations; maintain calm,
supportive demeanor in crisis situations; complete forms and follow
complex protocols; make decisions using independent judgments;
gather and analyze a variety of information; establish rapport with
clients from diverse cultural and socio-economic backgrounds; manage
a caseload and recall case details; interview and gather information
from clients; organize and prioritize work assignments; deal firmly
and fairly with clients; maintain accurate records and document
actions; identify and make referrals to local and regional providers
of social, medical and/or other specialized services; establish and
maintain cooperative working relationships; learn about resources
for social, health, welfare, and related services; learn crisis
assessment and intervention techniques.