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Public Health Case Worker

Salary: $19.19-$23.42 hourly / $3,337-$4,074 monthly / Range: 5256

DEFINITION: Under general supervision, provides case coordination to medically or psycho-socially at-risk clients of the Public Health Department; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This classification is distinguished by its responsibility for providing professional-level assessment of a client's medical, social, and emotional needs in order to develop an individualized service plan. This class is distinguished from the Medical Social Services Practitioner class by the Case Worker's responsibility for less complex or serious cases.


1. Obtains information on client/family's social, emotional, and medical needs; confers with client to identify family strengths and resources and to prioritize client goals and concerns.
2. Researches community resources which address client's needs; develops and monitors an individualized service plan; refers extremely high risk clients to either a Public Health Nurse or a Medical Social Services Practitioner.
3. Meets with client and/or family on a regular basis to provide emotional support, assess progress, educate, and assist with referrals to community resources; supports client in the formation or strengthening of a mutually supportive network of family and friends.
4. At regular intervals, reviews service plan with client and uses evaluation instruments to assess client progress; determines whether changes to the service plan are required.
5. Documents all meetings with client and family; maintains up-to-date assessments, case notes, service plans, and other program related documents; maintains client confidentiality; complies with legal reporting requirements.
6. Participates in case conferences with supervisor, team colleagues, and other professionals on a regular basis for peer review and input; responds to requests for information from supervisor by compiling data and creating reports.


1. Possession of a bachelor's degree in social work, psychology, sociology, child development, or other behavioral science related to medical social work; or,
2. completion of 40 semester or 50 quarter units in social work, psychology, sociology, child development, or other behavioral science related to medical social work and one year of experience performing duties equivalent to a Health Education Associate for Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Requirements: Independent travel between County facilities and client homes may be required; possession of a valid California Class C Driver's License. Selectees must, as a condition of employment, sign statements agreeing to comply with Section 1166 of the California Penal Code relating to child abuse reporting and Section 15630 of the California Penal Code relating to elder abuse reporting.

Knowledge of: socio-economic/psycho-social factors affecting individual behavior; practical application of child development/parenting principles; social abnormalities; risk factor assessment; interviewing techniques.

Ability to: maintain client confidentiality; communicate both orally and in writing; read, understand, and follow detailed departmental procedures, and various laws and regulations; maintain calm, supportive demeanor in crisis situations; complete forms and follow complex protocols; make decisions using independent judgments; gather and analyze a variety of information; establish rapport with clients from diverse cultural and socio-economic backgrounds; manage a caseload and recall case details; interview and gather information from clients; organize and prioritize work assignments; deal firmly and fairly with clients; maintain accurate records and document actions; identify and make referrals to local and regional providers of social, medical and/or other specialized services; establish and maintain cooperative working relationships; learn about resources for social, health, welfare, and related services; learn crisis assessment and intervention techniques.

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