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Project Manager - Social Services Special Projects

Salary: N/A

DEFINITION: Under administrative direction, leads and directs a multi-disciplinary team completing a specialized and highly technical project in any area of County policy and operations; teaches project management techniques and practices; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: Project Managers are distinguished from departmental managers by primary assignment of highly skilled and specialized project management of time-limited highly technical projects. Project Managers are also distinguished from departmental managers by management of multi-disciplinary teams made up of professionals from all sectors of the County, external consultants, citizen participation advisors, members assigned from other governmental agencies, non profit organizations, and the private sector.

Incumbents in this class will be responsible for projects related to Welfare Reform such as development of Work Experience and Community Service components for our clients; new mandates in the Adult Protective Services Program; Y2K planning; coordination of environmental scan presentation; development of a plan for Emergency Shelter Care for abused and neglected children.


1. Directs and manages Departmental teams in developing major projects by developing time lines, identifying necessary resources (human, fiscal, facility, equipment).
2. Coordinates community and/or county department work groups to facilitate major projects.
3. Documents project progress through Department and County project management systems.
4. Advises Department Executive Team as to project status, barriers and proposes solutions
5. Represents the director at State and County task force meeting related to projects.
6. Monitors project as to deadlines, resource allocation.


1. Possession of a Bachelor's degree and significant professional experience in project management of multi-disciplinary team(s), preferably in the public sector in human services or a service-oriented agency in the private sector; or;
2. equivalent combination of training, education, and experience which would demonstrate possession of the knowledge, skills, and abilities.

Knowledge of: principles and practices of project management; and process engineering and re-engineering techniques and practices; principles and practices of specific technical field associated with project; principles and practices of business and public administration; research, analytical, and data collection techniques; principles and practices of management, supervision, and training; federal and state regulations related to the project; and budget administration.

Ability to: manage project activities and the activities of multi-disciplinary teams, establish, balance, and adjust priorities; establish and maintain effective working relationships; promote a customer oriented approach towards meeting the needs of the County; develop cost effective, performance driven management systems; prepare and present clear and concise oral and written communications; prepare a variety of narrative documents including policy statements, management reports, and correspondence; speak effectively before small and large groups; establish standards and evaluate performance; provide advice in the consultation to system users; establish and maintain effective working relationships with system users, applicants and reviewers, other County personnel and the public; and review and analyze a variety of technical review comments on projects, and recommend appropriate action; resolve operational and procedural problems and conflicts; respond effectively to a variety of changing situations; interpret, manage, and prepare program performance budgets at the unit, cost center, division, department and project level.

Evidence of: Past track record of being able to work with minimal supervision; work long hours, deliver a product on time, on budget and with sensitivity to the subject matter; extensive initiative and independent judgment; and strong pro-active, positive leadership experience.


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