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Project Manager - Employees University

Salary: N/A

DEFINITION: Under general supervision of the Director of Organizational Effectiveness, manages the daily operations of the Employees' University (EU); assists the Employees' University Governing Council in developing, organizing, and evaluating instructional and assessment materials for the EU; manages the fiscal and data collection operations for the EU; supervises EU staff; designs, conducts, and evaluates EU courses; develops and coaches EU instructors; conducts organizational development interventions including group facilitations, and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: Project Managers are distinguished from departmental managers by primary assignment of highly skilled and specialized project management of highly technical projects. Project Managers are also distinguished from departmental managers by management of multi-disciplinary teams made up of professionals from all sectors of the County, external consultants, citizen participation advisors, members assigned from other governmental agencies, non profit organizations, and the private sector.

This class is further distinguished from training positions in operating departments by its scope of responsibility extending to all County departments and by its emphasis on interfacing with department directors and senior management on organizational effectiveness issues.

EXAMPLES OF DUTIES:

1. Manages the planning and daily operation of the EU; develops annual and semester course schedules; coordinates activities of instructors; designs and schedules just-in-time courses; maintains training locations and equipment; assists the Marketing Committee with promoting EU learning opportunities, and prepares promotional materials and presentations. Supervises course registration and registrar's preparation of regular reports tracking employee participation and completion of EU courses and certificates. Plans events to recognize achievements of participants and faculty.
2. Develops, conducts, and evaluates EU courses for employees and just-in-time workshops for departments in areas of organizational development such as teamwork, leadership, communication, customer service, time management, supervision, process improvement, and related topics. Reviews and evaluates EU courses developed by faculty, and prepares courses for accreditation by community colleges.
3. Provides assistance and coaching for EU faculty in both instructional techniques and course content; coordinates the Training of Trainers Workshop and other faculty meetings; maintains resource library of course materials, instructor guides, and handouts; reviews faculty materials and monitors faculty performance during classes and through course evaluations; coaches instructors in the development of instructional aids and resource materials.
4. Prepares the EU budget by identifying needs such as capital improvements, supplies, and staffing; monitors course and faculty expenditures to ensure that costs do not exceed allocated funds or course guidelines; produces regular budget reports; writes applications and proposals to fund-granting authorities such as foundations.
5. Confers with and administers efforts between representatives of area colleges, other learning institutions, and the EU to provide college credit and cooperative employee development services; prepares requests for proposals for instruction and/or development of EU courses and other professional services; evaluates bids and products; recommends vendors or products; negotiates contracts or agreements with organizations or individuals to provide services and participate in the EU; evaluates and approves course outlines and materials of contracted providers.
6. Supervises EU staff, including registrar, extra help, and other assigned positions. Manages development and operations of the new EU conference center.
7. Designs and facilitates organizational development interventions independently and with director for department and interdepartmental work groups; prepares and facilitates teambuilding sessions for project teams; creates and leads interventions to reduce barriers to organizational success, and consults with leaders and managers on strategies for overcoming other organizational blockages.

EMPLOYMENT STANDARDS:

1. Possession of a bachelor's degree in business or public administration, human resources management, education, organizational development, or a related field and both: a) at least 3 years of professional experience in project management of multi-disciplinary team(s), preferably in the public sector or a service-oriented agency in the private sector, at least one of which includes responsibility for facilitating organizational development projects; and: b) significant professional experience conducting employee and management training programs or teaching adult education courses, or,
2. equivalent combination of education, training, and experience that would provide the required knowledge and abilities.

Knowledge of: adult learning theory, instructional assessment, and professional development principles; employee and organizational assessment tools; data collection methods and analysis; organization design and development; contemporary leadership and management practices; facilitation techniques; instructional methods and materials; conflict resolution; standard English usage and grammar; basic personal computer office applications, including spreadsheet, graphic, and presentation applications; budget preparation and administration principles; marketing principles.

Ability to: coach EU faculty and foster their professional development as faculty members; attend to and follow-through on logistics and details; learn County organization and culture and design training accordingly; plan, organize, prioritize, and assign work; gather and analyze data, draw conclusions, and make recommendations; facilitate difficult groups; consult with managers and executives; allocate resources; learn grant-writing methods and processes; learn competitive bidding processes; learn to administer contracts; establish and maintain collaborative working relationships with other departments, agencies, and contractors; use persuasion and diplomacy to achieve consensus and cooperation; influence others over whom one has no direct authority; prepare a variety of written communications and statistical reports; make public presentations; use audio-visual tools and training aids; make independent decisions; work independently; stay informed of developments in the training field.

Additional Qualifications: a valid California Class C Driver's License is required upon employment.

A Master's degree is highly desirable.

 



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