Salary: $15.25-$18.62 hourly / $2,653-$3,239 monthly / Range:
DEFINITION: Under general supervision, interviews patients and
determines ability to pay or eligibility for third party payors;
prepares billings, case records, and statistical reports; and
performs related duties as required.
DISTINGUISHING CHARACTERISTICS: This classification is found in the
Departments of Public Health and Alcohol, Drug & Mental Health
Services. It is distinguished from the Patient Accounts Clerk series
by its emphasis on registering patients and determining their
EXAMPLES OF DUTIES: Registers patients at clinic sites; interviews
patients and responsible parties to obtain and record personal,
family, and financial data; analyzes patients' ability to pay and
determines fees on a sliding scale; informs patients of amount owed
the County for services rendered and sets up payment agreements for
balances due; informs patients of steps to be taken to eliminate
indebtedness and the financial impact of various alternatives;
verifies Medi-Cal and Medicare eligibility and prepares input
documents for billing; posts credits and debits to accounts and
contacts patients with delinquent accounts to arrange payments.
1. Two years of responsible clerical experience involving public
contact, including at least one year of experience in a medical
2. a combination of training, education, and experience that is
equivalent to the employment standard listed above and that provides
the required knowledge and abilities.
Knowledge of: sources of information to verify insurance coverage;
various types of medical insurance such as Medicare, Medi-Cal, and
CHAMPUS; medical terminology applicable to the medical billing
Ability to: interview patients under stressful conditions; convince
debtors of necessity of assuming financial responsibility; read,
understand, and apply policies and procedures; complete basic
arithmetic calculations; review, post, and record information
accurately; use office equipment and automated systems.