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Park Operations Manager

Salary: N/A

DEFINITION: Under general direction, plans, organizes, and manages the operations and maintenance of a regional park area that may include several parks, camp facilities, trails, and open spaces; supervises staff directly and through subordinates; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: The Park Operations Manager (POM) has responsibility for managing operations and implementing policies through development of operational procedures, and managing personnel and budget matters of a regional park area that may include sub-regional areas. The POM is distinguished from Park Ranger III in that the latter is a supervisory class that reports to the POM and is responsible for the day-to-day supervision of a sub-regional area that may include parks, open spaces, trails and County building landscape maintenance. The POM is distinguished from the Deputy Park Director in that the latter is an at-will executive class that provides policy direction to Park Operations Managers, assists the Director in the administration of the operations of the department, and acts for the Director during his or her absence.

EXAMPLES OF DUTIES:

1. Directly, and through subordinates, manages the operations and maintenance of a regional park area including: setting standards for acceptable levels and methods of park operations; conducting inspections of park and recreational areas; recommending and implementing new park projects and improvements; and researching necessary resources and recommending systems and procedures to carry out projects.
2. Administers the budget for a regional park area including monitoring and approving budget expenditures, and making revenue and expenditure adjustments to stay within budget; provides recommendations for the budget based on analysis of various regional park needs such as position allocation and equipment needs.
3. Provides recommendations for and ensures compliance with operational policies, priorities, and standards relating to park operations in order to achieve long and short-term program objectives; establishes systems for monitoring programs; develops long-term work plans; develops goals and objectives for assigned region; and participates in developing department wide goals and objectives.
4. Interviews and selects candidates for employment; supervises and trains staff; recommends and takes action on personnel matters; evaluates subordinate staff; and interprets and ensures compliance with MOU's and Civil Service Rules.
5. Acts as regional safety officer; ensures compliance with Cal OSHA requirements; identifies safety concerns and implements preventive measures.
6. Manages difficult situations and unusual problems involving interpretation of park policies and reviews complaints from park patrons and recommends solutions to supervisors.
7. Acts as liaison with the County Parks Commission, other County departments and contractors; coordinates special events held at County Parks; and ensures that new construction and park improvement projects coordinate with department operations as a whole.

EMPLOYMENT STANDARDS:

1. Five years of experience performing duties equivalent to the class of Park Ranger III with Santa Barbara County that included training in budget development and personnel administration ; or,
2. a bachelors degree in business, public, or personnel administration; parks and recreation; natural resource management; or related field and one year experience performing duties equivalent to Park Ranger III with Santa Barbara County; or,
3. a bachelors degree in business, public, or personnel administration; parks and recreation; natural resource management; or related field and three years of experience in park operations that included 1 year of supervisory experience; or,
4. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Qualifications: Possession of a valid California Class C Driver's License is required.

Knowledge of: principles and practices of park operations management; County, state and federal regulations concerning park operations; laws, ordinances and principles of park safety and enforcement activity; fiscal management and budget administration; project management, including the preparation of estimates and bid specifications; performance measurement; current management theory and practices; principles and practices of effective supervision and personnel management; and standard English grammar and usage.

Ability to: apply the principles, practices, and current trends in the field of park planning and operations; develop and implement program goals, objectives, policies, and procedures; ensure program operations integrate with department operations as a whole; formulate long range work plans; implement programs directly and through subordinates; manage competing priorities effectively; discuss and resolve differences among multiple parties; analyze and project needs and costs; communicate effectively both verbally and in writing using correct grammar, punctuation, and spelling; collect and analyze data; make recommendations and independent decisions; project consequences of decisions; evaluate service levels and performance; develop and administer operating budgets; read and interpret County, State and Federal laws and regulations; access and use personal computer applications including word-processing; perform basic mathematical calculations; work independently; establish and maintain effective working relationships with others; review, evaluate, and modify work methods; select, train, supervise, and evaluate staff; and plan, organize, and prioritize staff work assignments.

 



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