Medical Social Services Supervisor
Salary: $26.51-$32.36 hourly / $4,610-$5,628 monthly / Range:
DEFINITION: Under general direction, supervises staff providing
medical social services to patients, clients, and their families;
supervises staff in the Medically Indigent Adult Program (MIA) and
Teenage Parenting Program (TAPP); and performs related duties as
EXAMPLES OF DUTIES:
1. Supervises and evaluates the work of staff; interviews job
applicants and selects staff; trains staff in medical social
services and various program rules, regulations, and procedures;
reviews staff records and case files to ensure adherence to
procedures, timely completion of work, or to identify errors or
2. Develops, implements, and ensures adherence to policies and
procedures relating to TAPP and MIA programs; compiles and prepares
monthly statistics on clients served; prepares correspondence to
3. Interviews and counsels patients, clients, and their relatives to
assess their economic, social, and emotional needs, and to provide
support; refers patients and clients to community resources; answers
questions and resolves problems related to the most difficult cases.
4. Serves on various task forces and community consortiums on
medical social work; provides in-service training on program
services to staff of other community agencies or County departments.
MEDICALLY INDIGENT ADULT PROGRAM:
1. Supervises medical social workers in the clinics and the MIA
eligibility unit; reviews staff records and case files to ensure
consistency of eligibility determinations.
2. Obtains legal opinions regarding pending legislation,
implementation of new regulations, or denials of eligibility; hears
and rules on appeals regarding denials of eligibility.
3. Monitors budget expenditures and makes recommendations in regard
to present and future budgetary needs.
4. Performs eligibility services in the MIA program and determines
clients' eligibility for the MIA program; develops and implements
case plans for outpatients in community health clinic.
TEENAGE PARENTING PROGRAM:
1. Supervises caseworkers and provides support to staff providing
services to teen parents and their families.
2. Consults with caseworkers to solve issues in the most complex
3. Conducts or assists with in-home assessments of clients in order
to develop a service plan for clients and to monitor the work of
1. Three years of professional medical social services or social
services case work experience, and one year of supervisory
experience in any field; or,
2. one year of experience performing duties equivalent to the class
of Medical Social Service Worker, Senior with Santa Barbara County,
and one year of supervisory experience in any field; or,
3. equivalent combination of training, education, and experience
that would provide the required knowledge and abilities.
If the one year of supervisory experience was obtained as part of
the three years of medical social service experience, no additional
experience is required.
Possession of a Master's Degree in Social Work is desirable.
Possession of a valid California Class C Driver's License is
Knowledge of: principles and practices of social work; supervisory
and training techniques; assessment and treatment methods and
techniques; community resources for client referral; health care
delivery systems to refer clients; interviewing and counseling
techniques; the function of public assistance and social service
delivery systems; standard English grammar and usage.
Ability to: assign, coordinate, and evaluate work of staff;
prioritize and delegate work; develop treatment plans to resolve
identified psychosocial issues; establish rapport with a variety of
people from diverse socio-economic and ethnic backgrounds; manage a
caseload; establish and maintain cooperative relationships with
community groups, resource agencies, and other health care providers
and staff; read, interpret, and apply laws and regulations related
to medical social services, the TAPP, or MIA program; learn
governmental budgeting; prepare clear, concise, and grammatically
correct procedures, policies, and correspondence; maintain client
confidentiality; maintain impartiality; make independent decisions;
represent department with tact and diplomacy.
Knowledge of: Medically Indigent Adult or TAPP program regulations
(depending on assignment).
Ability to: administer programs including implementing changes,
evaluating impacts of legislation, and determining fiscal impacts.