Human Services Program Administrator
DEFINITION: Under administrative direction, administers the Human
Services Division and supervises staff; provides planning and
administrative support to the Human Services Commission; performs
other duties as required.
DISTINGUISHING CHARACTERISTICS: The Human Services Program
Administrator reports to the Health Care Services Director and is
responsible for assisting the Human Services Commission (an advisory
group to the Board of Supervisors) in identifying needs and delivery
systems, establishing priorities for human services, recommending
the appropriate allocation of funds, evaluating programs, and
monitoring contracts with human service program providers.
The Program Administrator is also responsible for administering the
County homeless assistance programs including the emergency shelter
project, and the County Comprehensive Child Care Plan.
EXAMPLES OF DUTIES:
1. Designs and conducts needs assessments to determine the nature
and extent of a wide variety of human services, and care and
delivery systems; checks applications for accuracy and completeness;
provides the Commission and its committees with information on
applicants including compliance with professional standards and past
performance on county contracts.
2. Conducts program evaluation on behalf of the Commission; designs
forms for agency staff to complete, and analyzes written reports
from the agencies; develops site visit schedules for the Commission;
solicits agency comments and writes the findings of the Commission.
3. Supervises the development and review of human services contracts
from different funding sources; reviews contracts as submitted by
agencies and negotiates contract contents; determines which
contracts are to be presented to the Commission and arranges to have
the contracts approved by the Board of Supervisors.
4. Works with other jurisdictions including cities, public and
private agencies, community groups, organizations, and other county
departments to promote and coordinate an approach for human service
planning and conflict resolution; attends and speaks at meetings and
provides information to the public; works collaboratively with
Health Care Services and Family Services Council.
1. Three years of administrative or management experience in human
or social service program planning, development, evaluation,
management and fiscal analysis; or,
2. equivalent combination of training, education and experience that
would provide the require knowledge and abilities.
Possession of a valid California Class C Driver's license.
Desirable Qualifications: Graduate-level education in public
Knowledge of the California state laws, programs, and operating
procedures of non-profit organizations; human services mandates and
programs of the County of Santa Barbara, and of relevant federal
regulations and programs.
Knowledge of: personnel management principles and practices; program
administration; human or social service systems of care; needs
assessment techniques; application funding process; negotiating
methods and principles; budget preparation and monitoring.
Ability to: analyze data, develop strategies and solutions and make
recommendations; prepare a variety of written documents; make group
presentations; establish and maintain working relationships with the
public, representatives of other organizations and agencies, and
service providers; demonstrate tact and courtesy in politically
sensitive situations; work with people of diverse socioeconomic and
ethnic backgrounds, and with special interests; interview funding
applicants and agency representatives; negotiate contracts; prepare
and monitor budgets; plan, organize, implement, and evaluate the
work of the Commission, staff, and volunteers; work independently.