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Human Services Program Administrator

Salary: N/A

DEFINITION: Under administrative direction, administers the Human Services Division and supervises staff; provides planning and administrative support to the Human Services Commission; performs other duties as required.

DISTINGUISHING CHARACTERISTICS: The Human Services Program Administrator reports to the Health Care Services Director and is responsible for assisting the Human Services Commission (an advisory group to the Board of Supervisors) in identifying needs and delivery systems, establishing priorities for human services, recommending the appropriate allocation of funds, evaluating programs, and monitoring contracts with human service program providers.

The Program Administrator is also responsible for administering the County homeless assistance programs including the emergency shelter project, and the County Comprehensive Child Care Plan.


1. Designs and conducts needs assessments to determine the nature and extent of a wide variety of human services, and care and delivery systems; checks applications for accuracy and completeness; provides the Commission and its committees with information on applicants including compliance with professional standards and past performance on county contracts.
2. Conducts program evaluation on behalf of the Commission; designs forms for agency staff to complete, and analyzes written reports from the agencies; develops site visit schedules for the Commission; solicits agency comments and writes the findings of the Commission.
3. Supervises the development and review of human services contracts from different funding sources; reviews contracts as submitted by agencies and negotiates contract contents; determines which contracts are to be presented to the Commission and arranges to have the contracts approved by the Board of Supervisors.
4. Works with other jurisdictions including cities, public and private agencies, community groups, organizations, and other county departments to promote and coordinate an approach for human service planning and conflict resolution; attends and speaks at meetings and provides information to the public; works collaboratively with Health Care Services and Family Services Council.


1. Three years of administrative or management experience in human or social service program planning, development, evaluation, management and fiscal analysis; or,
2. equivalent combination of training, education and experience that would provide the require knowledge and abilities.

Possession of a valid California Class C Driver's license.

Desirable Qualifications: Graduate-level education in public administration.

Knowledge of the California state laws, programs, and operating procedures of non-profit organizations; human services mandates and programs of the County of Santa Barbara, and of relevant federal regulations and programs.

Knowledge of: personnel management principles and practices; program administration; human or social service systems of care; needs assessment techniques; application funding process; negotiating methods and principles; budget preparation and monitoring.

Ability to: analyze data, develop strategies and solutions and make recommendations; prepare a variety of written documents; make group presentations; establish and maintain working relationships with the public, representatives of other organizations and agencies, and service providers; demonstrate tact and courtesy in politically sensitive situations; work with people of diverse socioeconomic and ethnic backgrounds, and with special interests; interview funding applicants and agency representatives; negotiate contracts; prepare and monitor budgets; plan, organize, implement, and evaluate the work of the Commission, staff, and volunteers; work independently.

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