Human Resources Technician
Salary: Human Resources Technician (#5698)
$16.69-$20.37 hourly / $2,902-$3,543 monthly / Range: 4976
Human Resources Technician-Restricted (#5699)
$17.45-$21.31 hourly / $3,035-$3,706 monthly / Range: 5066
DEFINITION: Under general supervision, implements Countywide and
departmental personnel/payroll procedures; ensures that personnel
transactions are conducted in accordance with Civil Service rules
and appropriate policies and procedures; serves as point of contact
for employees, supervisors, managers, and applicants with questions
regarding personnel/payroll procedures and rules; processes
personnel-related documents, and performs related duties as
DISTINGUISHING CHARACTERISTICS: This is an advanced journey-level
clerical class. It is distinguished from more general clerical
classifications by its primary responsibility for complex personnel
functions and by its use of Civil Service and other rules to help
managers and supervisors effectively resolve issues and meet
departmental goals. Typically, incumbents in this class will be
found only in the central Personnel Department or in large
departments with extensive and complex personnel transactions and
EXAMPLES OF DUTIES:
1. Receives certified eligible lists and applications; assembles
appropriate salary range and benefits information and sends to
hiring authority along with certifications; tracks expiration date
of certifications and affirmative action goals.
2. Sends correspondence to job candidates; sends and tracks
post-offer medical questionnaires or schedules new hires for
post-offer physicals; answers questions from new hires regarding
policies, benefits, and schedules; conducts new hire orientation and
processes all pertinent documents.
3. Opens new employee files and adds information to departmental
database; maintains employee files; records and processes separation
documents; completes and submits Personnel Change forms in
accordance with rules and policies; answers questions regarding
Civil Service Rules, Memoranda of Understanding, benefits, and
departmental policies; acquires and uses knowledge of County
policies, procedures, and rules to offer managers and supervisors
effective solutions to staffing issues.
4. Tracks employee performance review (EPR) due dates and notifies
supervisors; verifies whether a merit increase is due and that an
EPR accompanies any merit increase request; processes payroll
adjustments for late merit increases.
5. Processes biweekly payroll including Workers' Compensation and
State Disability time cards; verifies all timecards are correct and
approved; audits time cards for errors; assesses problems or
discrepancies and implements or suggests appropriate solutions or
adjustments; processes payroll adjustments to correct errors.
6. Sends Workers' Compensation and SDI sign-up packets to employees
and ensures all necessary information is collected; tracks Workers'
Compensation and SDI timesheets to verify payment options, leave
balances, and completeness of timecards; generates and sends
Workers' Compensation reports to Risk Management.
1. Processes requisitions for eligibility lists and recruitments
submitted by departments; verifies requisitions are complete and
comply with applicable Civil Service Rules and Personnel policies;
contacts departments to resolve questions or discrepancies; reviews
requisitions and uses knowledge of Civil Service and other rules to
provide options to departments that help them fill positions in the
most expeditious manner possible.
2. Enters applicant information into tracking database; proctors and
scores Civil Service examinations; verifies accuracy of scoring
information; makes adjustments to raw scores as directed by
recruiting staff and authorized by Civil Service Rules.
3. Generates passpoint, item analysis, and other custom reports for
recruiting staff; communicates with job candidates regarding
application status, test scores, and rank on eligible lists;
generates eligible lists, consults with departments regarding
available lists, and sends appropriate certification packages to
departments; tracks certifications to ensure they are returned in a
4. Reviews new hire documentation; verifies that new hires have been
appointed in accordance with Civil Service Rules and documented
correctly; checks for nepotism and refers potential conflicts to
management; removes appointed and separated employees from eligible
lists and updates databases.
5. Responds by e-mail, phone and in person to questions from
candidates and departments regarding recruitment status, Personnel
procedures, and Civil Service Rules; assists applicants with the
application process, including on-line submission; contacts
applicants by letter, e-mail, and phone regarding test information
6. Maintains and ensures accuracy of eligibility, certification, and
recruitment files; maintains applicant and special appointment
records in database.
1. Four years of progressively responsible clerical duties,
preferably in a personnel or payroll capacity; or,
2. one year of experience equivalent to an Office Assistant, Senior
with Santa Barbara County; or,
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
Knowledge of: English grammar and usage; basic arithmetic; office
procedures and practices; alphanumeric filing; standard office
computer software; standard office equipment.
Ability to: communicate effectively both orally and in writing;
operate standard office equipment; read, learn, and interpret
complex rules and regulations; apply abstract rules to a wide
variety of actual situations; exercise tact and diplomacy; establish
and maintain effective working relationships; maintain
confidentiality of information; work independently; keep track of
multiple projects simultaneously; evaluate information and make
appropriate decisions; understand and solve problems within limits
of own authority; work under tight deadlines and maintain accuracy
of work; use a personal computer; learn complex computer software,
e-mail, and the Internet; keep complete and accurate records;
organize and prioritize work; pay attention to detail; gain
cooperation from people over whom one has no authority; manage
multiple interruptions while still completing projects or work
assignments; develop and implement effective solutions.