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Human Resources Technician

Salary: Human Resources Technician (#5698)

$16.69-$20.37 hourly / $2,902-$3,543 monthly / Range: 4976

Human Resources Technician-Restricted (#5699)

$17.45-$21.31 hourly / $3,035-$3,706 monthly / Range: 5066

DEFINITION: Under general supervision, implements Countywide and departmental personnel/payroll procedures; ensures that personnel transactions are conducted in accordance with Civil Service rules and appropriate policies and procedures; serves as point of contact for employees, supervisors, managers, and applicants with questions regarding personnel/payroll procedures and rules; processes personnel-related documents, and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This is an advanced journey-level clerical class. It is distinguished from more general clerical classifications by its primary responsibility for complex personnel functions and by its use of Civil Service and other rules to help managers and supervisors effectively resolve issues and meet departmental goals. Typically, incumbents in this class will be found only in the central Personnel Department or in large departments with extensive and complex personnel transactions and needs.



1. Receives certified eligible lists and applications; assembles appropriate salary range and benefits information and sends to hiring authority along with certifications; tracks expiration date of certifications and affirmative action goals.
2. Sends correspondence to job candidates; sends and tracks post-offer medical questionnaires or schedules new hires for post-offer physicals; answers questions from new hires regarding policies, benefits, and schedules; conducts new hire orientation and processes all pertinent documents.
3. Opens new employee files and adds information to departmental database; maintains employee files; records and processes separation documents; completes and submits Personnel Change forms in accordance with rules and policies; answers questions regarding Civil Service Rules, Memoranda of Understanding, benefits, and departmental policies; acquires and uses knowledge of County policies, procedures, and rules to offer managers and supervisors effective solutions to staffing issues.
4. Tracks employee performance review (EPR) due dates and notifies supervisors; verifies whether a merit increase is due and that an EPR accompanies any merit increase request; processes payroll adjustments for late merit increases.
5. Processes biweekly payroll including Workers' Compensation and State Disability time cards; verifies all timecards are correct and approved; audits time cards for errors; assesses problems or discrepancies and implements or suggests appropriate solutions or adjustments; processes payroll adjustments to correct errors.
6. Sends Workers' Compensation and SDI sign-up packets to employees and ensures all necessary information is collected; tracks Workers' Compensation and SDI timesheets to verify payment options, leave balances, and completeness of timecards; generates and sends Workers' Compensation reports to Risk Management.


1. Processes requisitions for eligibility lists and recruitments submitted by departments; verifies requisitions are complete and comply with applicable Civil Service Rules and Personnel policies; contacts departments to resolve questions or discrepancies; reviews requisitions and uses knowledge of Civil Service and other rules to provide options to departments that help them fill positions in the most expeditious manner possible.
2. Enters applicant information into tracking database; proctors and scores Civil Service examinations; verifies accuracy of scoring information; makes adjustments to raw scores as directed by recruiting staff and authorized by Civil Service Rules.
3. Generates passpoint, item analysis, and other custom reports for recruiting staff; communicates with job candidates regarding application status, test scores, and rank on eligible lists; generates eligible lists, consults with departments regarding available lists, and sends appropriate certification packages to departments; tracks certifications to ensure they are returned in a timely manner.
4. Reviews new hire documentation; verifies that new hires have been appointed in accordance with Civil Service Rules and documented correctly; checks for nepotism and refers potential conflicts to management; removes appointed and separated employees from eligible lists and updates databases.
5. Responds by e-mail, phone and in person to questions from candidates and departments regarding recruitment status, Personnel procedures, and Civil Service Rules; assists applicants with the application process, including on-line submission; contacts applicants by letter, e-mail, and phone regarding test information and scheduling.
6. Maintains and ensures accuracy of eligibility, certification, and recruitment files; maintains applicant and special appointment records in database.


1. Four years of progressively responsible clerical duties, preferably in a personnel or payroll capacity; or,
2. one year of experience equivalent to an Office Assistant, Senior with Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Knowledge of: English grammar and usage; basic arithmetic; office procedures and practices; alphanumeric filing; standard office computer software; standard office equipment.

Ability to: communicate effectively both orally and in writing; operate standard office equipment; read, learn, and interpret complex rules and regulations; apply abstract rules to a wide variety of actual situations; exercise tact and diplomacy; establish and maintain effective working relationships; maintain confidentiality of information; work independently; keep track of multiple projects simultaneously; evaluate information and make appropriate decisions; understand and solve problems within limits of own authority; work under tight deadlines and maintain accuracy of work; use a personal computer; learn complex computer software, e-mail, and the Internet; keep complete and accurate records; organize and prioritize work; pay attention to detail; gain cooperation from people over whom one has no authority; manage multiple interruptions while still completing projects or work assignments; develop and implement effective solutions.


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