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Human Relations Commission Administrator

Salary: N/A

DEFINITION: Under administrative direction, acts as the primary professional staff support to the Human Relations Commission, which is charged with eliminating prejudice, intolerance, and discrimination throughout Santa Barbara County; assists the Commission and the County Administrator's office in developing, clarifying, and promoting positions and policies on a broad range of human relations issues; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This single position class reports to a Deputy County Administrator. The incumbent uses facilitation, administrative, and community mediation skills to address issues and to resolve problems under the Commission's purview. This position serves as liaison with County departments, other local , regional, state, and federal government agencies, community groups, the Board of Supervisors, the media, other human relations commissions, and related organizations.


1. Coordinates meetings and projects of the Commission; confers with community groups, the general public, educational institutions, law enforcement agencies, business organizations, and government entities to develop solutions, recommendations, or proposals for the Commission's review and implementation; provides professional guidance to enhance the quality of Commission hearings, deliberations, and recommendations; develops work plans, project schedules, and budgets. Facilitates Commissioners' ongoing orientation to human relations issues and familiarity with rules governing public meetings.
2. Writes press releases, magazine articles, opinion editorials, special reports, and other documents on behalf of the Commission; develops and presents workshops and educational/training materials on human relations issues and conducts community outreach for the Commission.
3. Provides community mediation, group facilitation, and consensus-building services to resolve existing or potential interpersonal and inter-group disputes or grievances; designs and implements conflict resolution and educational training and programs; serves as a consultant to community groups and local agencies on human relations issues in keeping with community needs and the Commission's charge and priorities. Coordinates activities and meetings of Hate Crime Network and maintain familiarity with local and regional issues related to hate crimes and incidents.
4. Researches and analyzes current civil rights and human relations issues, laws, regulations, and policies; makes recommendations and presentations based on research; represents the Commission at meetings and in other public forums to provide information on issues and to facilitate discussion and resolution of issues.
5. Supervises staff, prepares and manages budget, and directs the activities of the Human Relations Office. Ensures compliance with Brown Act and other public meeting requirements, including preparation of agenda, minutes, and accessibility of public records generated by the Commission.


1. Possession of a bachelor's degree and three years of professional administrative experience in human services, community organizing, or human rights
2. for a public agency, non-profit, or other community-based organization that included responsibility for facilitating groups or mediating community disputes and for fiscal and project management; or, possession of an Associate's degree and five years of professional administrative experience in human services, community organizing, or human rights
3. for a public agency, non-profit, or other community-based organization that included responsibility for facilitating groups or mediating community disputes and for fiscal and project management; or, a combination of training, education, and experience that is equivalent to the above standards and that would provide the required knowledge and abilities.

Additional Requirements: Independent travel is required. Possession of a valid California Class C Driver's License. Incumbents may be called on to work non-traditional hours, including evenings and weekends.

Knowledge of: the operations of local governments and community-based organizations including service delivery systems; the practices, processes and legal requirements of appointed boards and commissions and their roles in local government; strategies for promoting harmonious human relations within communities; principles and practices of project management and policy analysis; research and data collection techniques; group dynamics and organizational behavior; basic procedures and methods of budget preparation and control; principles of public relations and marketing; practical and theoretical principles of group facilitation, group dispute resolution, and group conflict management; Internet research skills and basic computer applications including Microsoft Word and PowerPoint; standard English usage and grammar.

Ability to: understand and clarify community demographics and critical issues facing a human relations commission; work under pressure; establish and maintain effective working relationships with a wide variety of people including representatives of diverse community groups, public employees and elected officials, the media, and the public; understand and interpret pertinent laws and policies that will promote [or detract from] furtherance of human relations goals; communicate clearly and concisely in writing and with individuals and groups; make effective public presentations; conduct and facilitate group meetings on sensitive issues; diffuse tensions within and between parties to community disputes; respond effectively to a variety of changing situations; organize and lead projects; demonstrate sensitivity to diverse populations and work tactfully and effectively with people of different sexual orientations and a wide variety of ethnic, cultural, racial, religious, socio-economic, and educational backgrounds; maintain confidentiality and objectivity, and inspire trust.

Desirable Qualifications: Possession of a master's degree in social welfare, sociology, social work, organizational behavior, psychology, counseling, education, or a related field; additional training in community mediation, facilitation, consensus building, and group conflict management and resolution.


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