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Health Services Aide, Senior

Salary: $14.23-$17.37 hourly / $2,474-$3,020 monthly / Range: 4656

DEFINITION: Under supervision, assists professionals in the delivery of health care or other public services through outreach visits; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This classification is distinguished from Health Services Aide in that the Health Services Aide, Senior has responsibility for conducting home visits while the focus of a Health Services Aide is on clinic assignments.


1. Participates in conferences with a Public Health Nurse/case manager to discuss the client's health status and needs, and to assist health professionals with developing, updating, and implementing service plans.
2. Conducts home visits or contacts clients by telephone to determine the health status, progress, and needs of the client, family member, or care giver; enters client contact data and other pertinent information in progress file notes, service plan, and/or automated system; routes information to appropriate health professional for their review and signature.
3. Explains departmental services, and related community resources; provides information on health care, homemaking, budgeting, and shopping; explains the need for and value of continuing care; tracks cost of services provided by outside vendors or contractors; ensures that the cost of services is within the authorized budget.
4. Schedules appointments and follows-up on broken appointments; arranges for transportation, meal services, or medical equipment.
5. May act as an interpreter where language or cultural barriers exist.
6. May work in specific Public Health clinics, such as TB, family planning, or sexually transmitted diseases as needed.
7. May take and record oral and rectal temperatures, pulses, blood pressures, weights and heights; may collect urine, stool, sputum, and other specimens; may assist physicians and nurses during examinations.
8. May order supplies, maintain inventory control, clean and sterilize equipment, and stock clinics or vehicles for home visits.


1. One year of experience providing health care or human services which included client recordkeeping; or,
2. one year of experience performing duties equivalent to Health Services Aide in Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.


1. Possession of a bachelor's degree in a human services discipline; or,
2. two years of direct service experience working with the elderly.

Additional Qualifications for all positions: Some positions in this Class may require the ability to read, write, and/or speak Spanish or Hmong. Possession of a valid California Class C Driver's License.

Knowledge of: Health and/or human services; community resources; basic math; and Basic English grammar and usage.

In addition, positions assigned to MSSP require knowledge of community resources for the elderly.

Ability to: assume responsibility and carry out independent assignments; learn the range of departmental services for the treatment of health, nutrition, social, or other problems; understand the needs and problems facing culturally, economically, or socially disadvantaged persons; learn basic medical terminology; learn to use a computer system; establish and maintain good relations with a wide range of social and ethnic groups; communicate effectively both orally and by writing simple narrative reports; maintain confidentiality of client information; understand and follow oral and written instructions.

Supplemental Information: Incumbents may be required to enter homes of persons with communicable diseases such as TB or HIV.

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