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General Services Director

Salary: N/A

DEFINITION: Under administrative directions, plans, organizes, and directs the operations of the General Services Department; provides a variety of support functions to other County departments; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This is an at-will, department head class. The incumbent is exempt from Civil Service and serves at the pleasure of the County Executive Officer. The incumbent is responsible for the overall operation of the General Services Department and the establishment and direction of departmental policy and procedures to efficiently deliver assigned services to County departments.


1. Directs staff in the planning, coordination, and provision of a variety of support services to County departments, including but not limited to: information systems, risk management, facilities maintenance, purchasing, property management, vehicle operations and maintenance, mail and reprographics, telephone services, and communications; oversees the development, modification, and implementation of operational and administrative policies and procedures; directs negotiations conducted by other executives and line managers; sets and adjusts priorities in order to provide direction for subordinates.
2. Makes presentations to the Board of Supervisors, answering questions on technical and policy issues related to services provided by the department; serves on committees that formulate policies related to departmental services; represents the department or the County in interactions with other County departments, contractors, vendors, and other outside organizations; responds to service requests referred by subordinate managers; represents the department and its position in negotiations, meetings, and other forums.
3. Directs staff in the: preparation and monitoring of departmental budget; determination of appropriate level of services and rates; development of performance measures; analysis of services provided to ensure cost efficiency and adequate levels of service. Facilitates the review of subordinate executives' and managers' budget requests to determine the need for requested items, their priority, and alternate sources of funding; presents and defends proposed budget to Board of Supervisors.
4. Selects executive, management, and support staff; establishes standards, evaluates performance, and takes disciplinary actions.


1. Five years of management experience that included responsibility for program management, long-range planning, budget preparation and authority, and supervision, preferably in an organization or agency providing many diverse services; or,
2. two years of experience performing duties equivalent to Assistant General Services Director (either Support Services or Technical Services); or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Qualifications: Possession of a valid California Class C Driver's License is required at time of appointment.

Knowledge of: principles and practices of performance-based budgeting, program management, project management, and customer service; general operations and functions of local government services; principles and practices of effective supervision and performance management; negotiating and team-building techniques; competitive bidding; contract administration; standard English grammar and usage.

Ability to: plan, organize, delegate, and prioritize work; develop, interpret, and apply policy; establish, modify, and adjust broad goals and priorities; provide clear and effective direction to staff; interpret and apply applicable laws, rules, and policies; communicate effectively orally and in writing; represent department and County with tact and diplomacy; establish and maintain effective working relationships with County departments, agencies, private contractors, businesses, and general public.

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