General Services Director
DEFINITION: Under administrative directions, plans, organizes,
and directs the operations of the General Services Department;
provides a variety of support functions to other County departments;
and performs related duties as required.
DISTINGUISHING CHARACTERISTICS: This is an at-will, department head
class. The incumbent is exempt from Civil Service and serves at the
pleasure of the County Executive Officer. The incumbent is
responsible for the overall operation of the General Services
Department and the establishment and direction of departmental
policy and procedures to efficiently deliver assigned services to
EXAMPLES OF DUTIES:
1. Directs staff in the planning, coordination, and provision of a
variety of support services to County departments, including but not
limited to: information systems, risk management, facilities
maintenance, purchasing, property management, vehicle operations and
maintenance, mail and reprographics, telephone services, and
communications; oversees the development, modification, and
implementation of operational and administrative policies and
procedures; directs negotiations conducted by other executives and
line managers; sets and adjusts priorities in order to provide
direction for subordinates.
2. Makes presentations to the Board of Supervisors, answering
questions on technical and policy issues related to services
provided by the department; serves on committees that formulate
policies related to departmental services; represents the department
or the County in interactions with other County departments,
contractors, vendors, and other outside organizations; responds to
service requests referred by subordinate managers; represents the
department and its position in negotiations, meetings, and other
3. Directs staff in the: preparation and monitoring of departmental
budget; determination of appropriate level of services and rates;
development of performance measures; analysis of services provided
to ensure cost efficiency and adequate levels of service.
Facilitates the review of subordinate executives' and managers'
budget requests to determine the need for requested items, their
priority, and alternate sources of funding; presents and defends
proposed budget to Board of Supervisors.
4. Selects executive, management, and support staff; establishes
standards, evaluates performance, and takes disciplinary actions.
1. Five years of management experience that included responsibility
for program management, long-range planning, budget preparation and
authority, and supervision, preferably in an organization or agency
providing many diverse services; or,
2. two years of experience performing duties equivalent to Assistant
General Services Director (either Support Services or Technical
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
Additional Qualifications: Possession of a valid California Class C
Driver's License is required at time of appointment.
Knowledge of: principles and practices of performance-based
budgeting, program management, project management, and customer
service; general operations and functions of local government
services; principles and practices of effective supervision and
performance management; negotiating and team-building techniques;
competitive bidding; contract administration; standard English
grammar and usage.
Ability to: plan, organize, delegate, and prioritize work; develop,
interpret, and apply policy; establish, modify, and adjust broad
goals and priorities; provide clear and effective direction to
staff; interpret and apply applicable laws, rules, and policies;
communicate effectively orally and in writing; represent department
and County with tact and diplomacy; establish and maintain effective
working relationships with County departments, agencies, private
contractors, businesses, and general public.