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Emergency Medical Services Coordinator

Salary: $34.22-$41.77 hourly / $5,951-$7,266 monthly / Range: 6416

DEFINITION: Under general direction, plans, develops, coordinates, monitors, and evaluates technical and administrative aspects of emergency medical services activities; evaluates medical training needs; prepares and conducts emergency medical services training for Fire Department personnel; serves as a liaison with other emergency medical service providers and with regulatory agencies; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This is a single-position class with responsibility for coordinating technical and administrative aspects of Fire Department emergency medical services programs, including Advanced Life Support (ALS), Basic Life Support (BLS), continuous quality improvement, Exposure Control Plan, and departmental immunizations and skin testing. This civilian classification in the Fire Department has primary responsibility for EMS administrative matters, such as regulatory compliance.


1. Reviews and evaluates current and future EMS issues and trends to ensure that the department's medical services reflect the most current technology and service delivery alternatives; evaluates, coordinates, and monitors quality assurance issues; identifies medical response and related safety training needs by monitoring department operations, changes in state and federal regulations, and new methods, supplies, and equipment; prepares and presents recommendations for new and revised procedures to department management; prepares and presents cost and time estimates for implementing recommended training and procedures.
2. Recommends and assists Fire Department management in implementing goals and objectives for EMS programs; assists management in strategic planning and in the development and implementation of EMS policies and procedures; prepares the EMS program budget; prepares budget documents and cost estimates for budget recommendations; submits budget recommendations and justification for management approval; administers, monitors, and evaluates EMS budget expenditures.
3. Coordinates department emergency medical response programs, policies, and procedures with other emergency response agencies and with medical providers; serves as the department liaison to hospitals and the state EMS agency regarding legislation, regulations, programs, services, training, and performance issues; coordinates departmental emergency medical services delivery and EMS education with the department's Physician Medical Director.
4. Develops, coordinates, and conducts training for Fire Department emergency medical services staff in compliance with state regulations, including certification and recertification programs for emergency medical technicians and paramedics, and training for CPR certification, triage, and response to SIDS, and other specialized emergency calls; develops and conducts medically-related employee safety training, including instruction on protection from contagious/communicable diseases and from airborne and bloodborne pathogens.
5. Coordinates and oversees the department's Controlled Substance Program including, the security of controlled substances, reporting to regulatory agencies, and required documentation.
6. Serves as the department representative on a variety of County and outside committees, commissions, and task forces. As examples, the incumbent serves as department representative to the County EMS Continuous Quality Improvement Committee, County Trauma Advisory Committee, County Critical Incident Stress Committee, County Public Health, State Association of Quality Improvement Professionals, State EMS Commission for maintaining compliance with state regulations for EMS operations, California Association of Fire Chiefs-EMS Section for providing and obtaining information on fire service/EMS operations and current legislative initiatives affecting EMS activities, and the California Fire Nurses Association.
7. Reviews and evaluates department paramedic patient care reports, EMT defibrillation reports, documentation, and medical reporting for compliance with state and local laws and regulations; completes quarterly reports for EMS Agency on all pre-hospital activities; completes quarterly reports to Fire Division Chief on departmental EMS activities; participates in statewide pre-hospital patient outcome studies.
8. Coordinates department immunization/skin testing program for Hepatitis B, flu, and tuberculosis; obtains supplies and administers skin tests/inoculations; coordinates all aspects of employee exposure to bloodborne or airborne substances, including complying with reporting requirements and serving as department representative to Health Care Services; develops, implements, and updates the department's Exposure Control Plan in compliance with OSHA bloodborne and tuberculosis requirements; maintains records of training, immunizations, and related information on fire department personnel.
9. Conducts investigations after reviewing EMS calls and reports or in response to complaints about emergency medical services provided or safety procedures followed by department personnel and/or contract providers; consults with and reviews problems with the department medical director and recommends corrective action to appropriate staff and/or contract provider.


1. Current certification as a registered nurse, physician assistant, or paramedic, and three years of academic or clinical experience in pre-hospital emergency medicine within the last five years; or,
2. a combination of training, education, and experience that is equivalent to the employment standard listed above, that provides the required knowledge and abilities and that meets the requirements of Title 22, Section 100070 of the California Code of Regulations.

Knowledge of: pre-hospital care system and emergency health practices and procedures; state and local laws and regulations governing emergency medical services and the safety of emergency medical providers; emergency medical services and pre-hospital care system principles, practices, and methods of delivery; basic and advanced life support (including advanced cardiac life support, pediatric life support, etc.), procedures equipment, and pharmaceutical supplies; certification and recertification requirements and processes for operational emergency medical services instructors and providers; principles and methods of adult education and training program development and administration; principles and practices of training needs and analysis; basic principles of budgeting; and records management.

Ability to: interpret and apply rules, regulations, and laws; analyze data, develop strategies, and recommend solutions; analyze program needs and develop and recommend policies and procedures to achieve effective long-range program operation; prepare, coordinate, and present instructional materials; establish evaluation criteria; provide non-supervisory direction to others; prepare correspondence and administrative reports; keep records; develop and recommend medical procedures and treatment protocols; coordinate medical follow-up as needed with infectious disease exposures; coordinate services and establish and maintain working relationships with departmental staff, County officials, representatives of medical service providers, other government organizations, and the general public; exercise tact and diplomacy in representing the department; foster cooperation among a variety of agencies and organizations.

Desirable Qualifications: Significant experience in coordinating an EMS program, and possession of a California State Department of Education Community College Teaching Credential.


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