EDP Office Automation Coordinator
Salary: $25.24-$30.82 hourly / $4,390-$5,360 monthly / Range:
DEFINITION: Under direction, provides technical automation
support to County departments in selection, configuration,
installation, analysis and maintenance of automation hardware and
software; trains and advises users in the use of microcomputer
equipment and programs; provides support for personal computer
users; and performs related tasks as assigned.
DISTINGUISHING CHARACTERISTICS: The Office Automation Coordinator
class series differs from EDP Programmers in that emphasis in on
assisting County departments in the purchase and use of personal
computers and related equipment while programming classifications
regularly perform mainframe computer programming. The series also
differs from the EDP Office Automation Specialist in that the latter
specializes in Local Area or Wide Area Networks (LAN/WAN) or Data
Base Management. The EDP Office Automation Coordinator is the entry
level in the series and handles less complex office automation
projects, where the EDP Office Automation Coordinator, Senior in the
advanced working journey level in the series and is expected to
perform complex support tasks under minimal supervision.
EXAMPLES OF DUTIES:
1. Builds, tests, and installs personal computers; provides
telephone assistance to users of personal computers; assists in
personal computer trouble shooting, problem determination and
implementation solutions for user departments; assists with special
projects such as computer conversions and upgrades; assists in the
evaluation of office automation hardware and software installation
and use to department management; assists in ordering, tracking and
managing all aspects of personal computer acquisition; assists with
vendor and contract monitoring for related services.
2. Participates in meetings of users groups, special interest groups
and evaluation committees involved with personal computers; provides
input and assistance with monthly personal computer newsletter.
3. Conducts training classes in all aspects of personal computer
hardware and software use.
1. One year of experience working with office automation equipment
which includes the use of spreadsheets, word processing, data base
or other microcomputer software; or,
2. a combination of training, education, and experience that is
equivalent to the employment standard listed above and that provides
the required knowledge and abilities.
Knowledge of: general concepts of microcomputer technology and
related software; general principles of office automation systems;
office procedures, equipment and inventory control.
Ability to: build, test and install personal computers; assist user
departments for identification, analysis, and resolution of problems
associated with personal computers hardware and software; handle
special projects such as computer conversions or upgrades under
direction; participate in and make recommendations for various
groups and committees; assist in writing and publication of
departmental newsletter; reason with abstract concepts; gather,
organize and analyze information; develop and maintain effective
working relationships with co-workers and user departments;
communicate effectively in oral and written formats; lift
approximately 50 pounds; assists in providing office automation
installations; order and track personal computer acquisition;
monitor vendor contracts for related services; conduct training
classes for PC users.
Desirable Qualifications: Experience with DOS operating system and
IBM microcomputer software products is highly desirable.