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EDP Computer Operator

Salary: N/A

DEFINITION: Under general supervision, controls large-scale computer systems and related peripheral equipment; performs computer system support tasks; and does other related work as required.

DISTINGUISHING CHARACTERISTICS: EDP Computer Operator I is a trainee class in which incumbents receive orientation and training, and are expected to progress to EDP Computer Operator II, the journey-level class, within a reasonable period of time. EDP Computer Operator II is distinguished from EDP Computer Operator III in that the latter acts in a lead capacity and may be the only operator on a shift.

EXAMPLES OF DUTIES:

1. Controls several large-scale IBM mainframe computers, such as ES/9000, 9370, and AS/400, with multi-processing operating systems; controls related peripheral equipment, including printers, tape drives, communications and network equipment, and various forms-handling machines (e.g., bursters and decollaters); performs system back-ups; distributes output; performs minor troubleshooting for equipment problems and contacts vendor for more complex service needs;
2. Processes a variety of production and test jobs per published and ad hoc schedules; sets up selected input and output controls; monitors system displays to determine on-line system status, machine status, and bottlenecks; takes appropriate action to correct problems;
3. Follows established procedures in routine problem situations to recover from job abends; consults with and may assist supervisor, lead operator, or departmental systems analyst on problems that cannot be resolved routinely; keeps daily written log of routine maintenance and unusual occurrences; uses database management software for recording job problems and equipment breakdowns;
4. Performs routine preventive maintenance on computer and peripheral equipment; cleans printers, tape drives, and tapes; load, unloads, labels, and files storage media; logs tapes in and out of storage system; locates misplaced or mislabeled tapes; erases tapes according to schedule; and otherwise assists in maintaining tape library.

EMPLOYMENT STANDARDS:

EDP COMPUTER OPERATOR I:

1) Equivalent combination of training, education, and experience that would provide the required knowledge and abilities.

Knowledge of: the principles of operating medium-to-large scale computers and related peripheral equipment; general knowledge of job control language.

Ability to: visually monitor terminal to determine computer system status and operating conditions; read and apply technical manuals; operate a computer keyboard; do precise and accurate system support work; learn machine characteristics, equipment operation, and reasons for equipment stoppages; learn tape/disc storage practices; learn and use database management software; learn to diagnose and correct job and system problems; learn to prioritize work for maximum production efficiency; communicate effectively; establish and maintain cooperative working relationships; maintain confidentiality; keep accurate and detailed log of events.

Desirable Qualification: Previous experience operating computers is highly desirable.

EDP COMPUTER OPERATOR II:

1. One year of experience operating medium-to-large scale computers utilizing multi-processing operating systems, preferably IBM MVS/ESA and DOS/VSE; or,
2. one year of experience performing duties equivalent to the class of EDP Computer Operator I with Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Knowledge of: the methods and procedures of operating medium-to-large scale computers and related peripheral equipment; related machine characteristics; general knowledge of IBM MVS and VSE job control language; tape library procedures; standard procedures to enable quick diagnosis of operating difficulties as they occur.

Ability to: visually monitor terminal to determine computer system status and operating conditions; read and apply technical manuals; operate a computer keyboard; do precise and accurate system support work; understand equipment operation and reasons for equipment stoppages; learn and use database management software; diagnose and correct job and system problems; prioritize work for maximum production efficiency; communicate effectively; establish and maintain cooperative working relationships; maintain confidentiality; keep accurate and detailed log of events.

SPECIAL QUALIFICATIONS: On a daily basis, incumbents must lift loads of 25-40 lbs., carry them a short distance, and lift them to chest level. Incumbents must also possess the ability to kneel and bend occasionally.



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