Departmental Assistant, Senior
Salary: Departmental Assistant, Senior (#2168)
$22.73-$27.75 hourly / $3,954-$4,827 monthly / Range: 5596
Departmental Assistant, Senior-Restricted (#2169)
$23.54-$28.74 hourly / $4,094-$4,998 monthly / Range: 5666
DEFINITION: Under general direction, provides technical-level
support to departmental administrative services or program
operations; and coordinates activities with staff, other County
offices, clients, and vendors, and performs related duties as
DISTINGUISHING CHARACTERISTICS: This class is characterized by the
responsibility for data compilation and analysis, and coordination
of work activities to ensure continuity in program or administrative
operations. The work of this classification primarily involves
complex technical and routine professional-level activities. It
requires application of specialized rules, procedures, and processes
specific to a particular program or operation, which may be narrow
in focus but performed without prescribed guidelines. This class is
distinguished from Departmental Assistant in that work at the senior
level is directed across departmental lines or involves coordination
of program components that affect all County departments. Incumbents
may supervise incumbents in classifications assigned to perform
standard or routine program support activities.
EXAMPLES OF DUTIES:
1. Performs moderately complex, technical-level duties which may
include collection, compilation, evaluation, and reporting of
department-specific program or administrative information; manages
departmental databases by ensuring quality control of database or
spreadsheet information, troubleshooting software difficulties, and
2. Coordinates department-specific programs that involve interaction
with representatives of other departments; monitors services
provided to clients and/or the work of contractors, volunteers, or
technical/professional staff; provides technical staff support to
program advisory groups, which may include data compilation.
3. Assists in the development of budget documents by calculating
revenue and relatively constant expenditures based on review of
reference materials (e.g., expenditure reports or prior year
budgets) and standard or fixed forecasting formulas; researches cost
of specified goods; performs additional technical fiscal support in
program/accounting audit research and billing for services or
required program fees; monitors program revenue/expenditures to
ensure conformance with budget.
4. Prepares grant application and/or assists in contract
development; monitors compliance/performance; prepares documentation
to obtain reimbursements and/or make payment for services rendered.
5. Drafts written procedures to implement adopted policy or to
clarify and describe standard practices; writes moderately complex
narrative reports; designs and improves forms, work procedures, and
program tracking procedures; coordinates publication and
dissemination of material.
6. Responds to public inquiries regarding program procedures,
accounts receivable, department operations, and available services
as well as public information requests; develops ideas and solicits
support for program.
7. May be assigned responsibility for attending meetings on behalf
of higher level technical, professional or management staff, serving
as site coordinator for department and County-wide projects and
programs (e.g., safety, employee recognition, training, recycling,
charities), or supervising clerical employees.
1. Two years of responsibility for an ongoing administrative
function, program, or operation which included research and data
collection, compilation, evaluation, and reporting; or,
2. two years of experience performing duties equivalent to
Departmental Assistant with Santa Barbara County; or,
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
Knowledge of: data compilation and evaluation practices and
techniques; report, correspondence, and procedure writing practices
and techniques; public contact techniques; office practices;
automated and manual records management practices; document
formatting techniques; office equipment operation; use of standard
office automation software; basic arithmetic; accounting practices;
English usage and grammar.
Skill in: the use of computer keyboards and peripheral equipment.
Ability to: understand, apply, and explain procedures; organize and
prioritize work assignments; evaluate staff; coordinate the work of
others; prepare a variety of documents and reports; exercise
discretion and independent judgment; evaluate unusual situations and
resolve through the application of procedures; communicate both
verbally and in writing; perform arithmetical and simple statistical
calculations; review, evaluate, and modify clerical work methods;
establish and maintain working relationships with clients,
customers, and representatives of other divisions or departments;
collect and evaluate data, draw conclusions, and make
recommendations; use office automation tools; project consequences
of decisions, maintain confidentiality of information; work
SUPPLEMENTAL INFORMATION: Independent travel between worksites and
County facilities may be required.