Salary: Departmental Assistant (#2165)
$20.58-$25.12 hourly / $3,579-$4,369 monthly / Range: 5396
Departmental Assistant-Restricted (#2166)
$21.31-$26.01 hourly / $3,706-$4,524 monthly / Range: 5466
DEFINITION: Under general supervision, provides technical-level
support to departmental administrative function or program
operations; coordinates activities with staff, other County offices,
clients, and vendors; and performs related duties as required.
DISTINGUISHING CHARACTERISTICS: This class is characterized by the
responsibility for data compilation and evaluation and coordination
of work activities to ensure continuity in program or administrative
operations. The work of this classification involves moderately
difficult technical and complex clerical activities. It requires
application of specialized rules, procedures, and processes specific
to a particular program or operation, which is either narrow in
focus or performed within prescribed guidelines. Typically, the work
is associated with a department's program or internal administrative
function. Incumbents may supervise staff assigned to perform
standard or routine program support activities. This classification
is distinguished from Departmental Assistant, Senior, by the
latter's greater independence of action, breadth of responsibility,
and regular assignments involving the performance of complex
technical or routine professional tasks.
EXAMPLES OF DUTIES:
1. Performs moderately complex, technical-level duties, which may
include collection, compilation, evaluation, and reporting of
department-specific program or administrative information; manages
departmental databases by ensuring quality control of database or
spreadsheet information, troubleshooting software difficulties, and
2. Coordinates program area(s) focused on a segment(s) of the
department's operations or administrative support activities such as
personnel services, accounting, purchasing, building repair, and
3. Assists in the development of budget documents by calculating
regular or ongoing revenue and relatively constant expenditures
based on review of reference materials (e.g., expenditure reports or
prior year's budgets) and standard or fixed forecasting formula;
researches cost of specified goods; performs additional technical
fiscal support in program/accounting audit research and billing for
services or required program fees.
4. Responds to public inquiries regarding program procedures,
accounts receivable, departmental operations, and available
services, as well as public information requests.
5. Drafts written procedures to implement adopted policy or to
clarify and describe standard practices; writes standard narrative
reports; designs and improves forms, work procedures, and program
tracking procedures; prepares grant application and reimbursement
documentation; and coordinates publication and dissemination of such
6. May be assigned responsibility for attending meetings on behalf
of higher level technical, professional, or management staff,
serving as site coordinator for department and County-wide projects
and programs (e.g., safety, employee recognition, training,
recycling, charities), or supervising clerical employees.
1. Three years of advanced journey-level clerical experience,
including data collection and compilation into standard or
pre-established financial and/or written reports, as well as
experience making routine decisions in accordance with established
procedures, regulations, and laws; or,
2. three years of experience equivalent to Office Assistant, Senior
with Santa Barbara County, including data collection and compilation
into standard and/or pre-established financial or written reports,
as well as experience making routine decisions in accordance with
established procedures, regulations, and laws; or,
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
A bachelor's degree in public or business administration,
accounting, or related field may be substituted for two years of the
required clerical experience.
Additional Requirements: A California Class C Driver's License may
be required for some positions. Independent travel between work
sites and County facilities may be required.
Knowledge of: data compilation and routine evaluation practices and
techniques; report, correspondence, and procedure writing practices
and techniques; basic arithmetic; public contact techniques; office
practices; automated and manual records management practices; forms
design; document formatting techniques; office equipment operation;
use of standard office automation software; supervisory practices as
applicable to assignment; and English usage and grammar.
Skill in: the use of computer keyboards and peripheral equipment.
Ability to: understand, apply, and explain procedures; organize and
prioritize work assignments; exercise discretion and independent
judgment; evaluate situations, make routine decisions, and resolve
through the application of procedures, regulations, and laws;
communicate both verbally and in writing; perform arithmetical and
simple statistical calculations; review, evaluate, and modify
clerical work methods; establish and maintain working relationships
with clients, customers, and representatives of other
divisions/departments; collect and evaluate data, draw conclusions,
and make recommendations; prepare a variety of written documents;
use office automation tools; project consequences of decisions; and
maintain confidentiality of information.