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Child Support Compliance Review Analyst

Salary: $25.37-$30.97 hourly / $4,412-$5,387 monthly / Range: 5816

DEFINITION: Under general direction, conducts internal audits of Child Support programs to determine compliance with federal and state laws, regulations, and policies; reviews and analyzes work processes to assure systems and procedures are efficient and effective; coordinates departmental data processing activities with Information Technology staff; serves as liaison between users and developers of multifunction database system; and performs related duties as required.

EXAMPLES OF DUTIES:

1. Applies, interprets, and assures compliance with all new federal and state laws and regulations regarding child support enforcement; researches, analyzes, and reviews departmental procedures, policies, case and fiscal records to determine compliance; evaluates effectiveness, efficiency, and reliability of computerized procedures used in the department; communicates necessity of changes in procedures and computer systems to senior staff.
2. Compiles information and prepares statistical and compliance reports for federal, state, and county agency audits; collaborates with other agencies to ensure integrity of information compiled in and reports produced by computerized database; implements changes requested by system users, and tests changes to ensure desired results are achieved; periodically reviews the progress of new or revised work systems to assure complete and proper implementation.
3. Reviews and analyzes departmental work processes and procedures to assure effective, efficient, and economical utilization of automated systems; serves as a liaison between users and designers of multifunction database; prioritizes and evaluates feasibility and compliance issues of user suggestions for changes to the system; collaborates with Information Technology staff to implement necessary changes to the computerized database system; analyzes errors, and makes recommendations to Information Technology and/or design staff to increase efficiency and effectiveness of computerized database system.
4. Provides training to departmental worksite trainers on system upgrades and changes; demonstrates capabilities of computerized system to federal, state, and county officials in order to demonstrate the system's compliance with applicable requirements.

EMPLOYMENT STANDARDS:

1. Four years of case work experience in child support enforcement that included use of a computerized database system, with two years at a level similar to Santa Barbara County's Child Support Officer, Senior; or,
2. two and a half years of experience performing duties equivalent to Child Support Officer, Senior with Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Knowledge of: federal, state, and county laws, regulations, policies, and procedures related to child support enforcement; county, state, and federal audit regulations; computerized systems including multifunction database systems; computer systems used in child support enforcement; data needed for state and federal child support audits pertaining to Child Support enforcement programs; report presentation practices; training techniques.

Ability to: gather and analyze information, identify problems, and make sound recommendations; evaluate program effectiveness; prioritize, develop, and implement plans for corrective action; make oral presentations; research and recognize computerized system training needs; compile and analyze statistical data and prepare statistical reports; plan, organize, and conduct training programs; understand, interpret, apply, and explain laws, regulations, policies, and procedures; work independently; learn limitations of computerized system capabilities; analyze and troubleshoot technological malfunctions; effectively communicate system upgrade needs to a variety of levels of staff; establish and maintain effective working relationships with staff and management, the public, and other agency representatives.

Desirable Qualifications: Bachelor's degree from an accredited university in information technology, systems management, or a related field.



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