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Career Employment Specialist

Salary: Career Employment Specialist (#1416)

$16.28-$19.87 hourly / $2,831-$3,456 monthly / Range: 4926

Career Employment Specialist, Senior (#1417)

$18.35-$22.40 hourly / $3,191-$3,895 monthly / Range: 5166

DEFINITION: Under supervision, provides direct client services in the areas of employment counseling, client needs assessment, vocational evaluation, employment preparation, and training, referral to community resources and support services, program eligibility, and/or job development/placement; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: Incumbents in the Career Employment Specialist series are assigned to one or more of the employment services programs within the Social Services Department, and may be assigned to either a specific caseload or function, such as job development and placement. The Career Employment Specialist is the entry-level classification in this series. Incumbents at this level work under immediate supervision and are assigned a limited, less complex caseload. Employees at the entry level learn to apply the rules and regulations of their assigned program in interviewing clients, providing vocational counseling, determining eligibility, making referrals for other human services programs, support services, and community resources, and providing vocational assessment, preparation, training, and job development/placement services. Incumbents may advance to Career Employment Specialist, Senior after gaining and demonstrating proficiencies that meet the requirements of the higher class.

The Career Employment Specialist, Senior is the journey-level classification in the Employment Services series. Incumbents are expected to independently perform employment services work under minimal supervision and are assigned all levels of cases, including the most complex or difficult, and/or the full range of job development placement responsibilities. The Career Employment Specialist, Senior is distinguished from the Career Employment Specialist Supervisor in that the latter is the first-line supervisory classification and is responsible for the day-to-day employment services operations and supervision of staff within an assigned program and/or in an assigned geographical location.

EXAMPLES OF DUTIES:

1. Interviews, advises, and guides a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients; may determine client eligibility for services; apprises clients of their rights, benefits, responsibilities, and obligations under program participation; ensures that applications and other forms are completed accurately and thoroughly.
2. Assesses client's education, work experience, skills, abilities, qualifications, and job interest; assesses client readiness for job referral, classroom training, on-the-job training, and/or support services; attempts to match clients with available employment, training, or other opportunities/services.
3. Identifies problems/barriers that hinder employability; assists clients in resolving and mitigating barriers to employment by identifying the need for other services and benefits; counsels clients regarding recommended solutions and suggested supportive services; makes appropriate referrals to department, County, and other community resources; makes arrangements/referrals for a wide range of specialized and/or support services, which may include ESL courses, high school diploma or equivalency education, homeless mitigation, child care, substance abuse treatment/counseling, family crisis/domestic violence intervention, health care or mental health services, etc.
4. Analyzes information obtained from interviews, tests, and other sources to develop short- and long-term client goals; develops and implements individual employment plans; ensures client conformance with program rules and regulations, department policies, and employment plans.
5. Contacts public and private employers in order to develop on-the-job training and/or direct job placement sites for clients; maintains cooperative relationships with employers, academic and vocational training institutions, and support service and community resource agencies; identifies appropriate job placement/training opportunities for clients; maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may arrange for employment interviews, attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach activities.
6. Monitors and evaluates client's progress through program components; monitors service providers through reports and site visits; resolves any problems or provides guidance and counseling; may make phone calls or conduct field visits to investigate clients' progress in various programs designed to assist clients in preparing for and obtaining employment.
7. Inputs necessary information into automated system(s); organizes cases; maintains and updates records on client employment, training, and follow-up activities; takes required action(s) established by regulations and/or department policy; prepares reports on client and program activities; and participates in training, pilot and other special projects, committees, and studies.

EMPLOYMENT STANDARDS:

Career Employment Specialist:

1. Completion of 12 semester units, 18 quarter units, or 12 continuing education credits in behavioral sciences or related field, such as sociology, counseling, social work, psychology, vocational guidance, or other field related to the provision of employment services and two years of experience conducting interviews, handling a caseload, providing counseling, or direct public contact experience dealing with employment-related issues; or,
2. completion of 12 semester units, 18 quarter units, or 12 continuing education credits in behavioral sciences or related field, such as sociology, counseling, social work, psychology, vocational guidance, or other field related to the provision of employment services and two years of experience equivalent to an Eligibility Worker with Santa Barbara County; or,
3. a combination of training, education, and experience that is equivalent to the employment standards listed above and that provides the required knowledge and abilities.

Career Employment Specialist, Senior:

1. Completion of 12 semester units, 18 quarter units, or 12 continuing education credits in behavioral sciences or related field, such as sociology, counseling, social work, psychology, vocational guidance, or other coursework related to the provision of employment services and eighteen months of experience equivalent to a Career Employment Specialist with Santa Barbara County; or,
2. a combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.

Additional Requirements: Possession of a valid California Class C Driver's License may be required. Bilingual skills may also be required. In addition, incumbents may be required to perform civil defense duties and work outside normal business hours. Working conditions may involve exposure to communicable diseases such as tuberculosis. Selectees must, as a condition of employment, sign statements agreeing to comply with Section 1166 of the California Penal Code relating to child abuse reporting and Section 15630 of the California Penal Code relating to elder abuse reporting.

Career Employment Specialist:

Knowledge of: general goals and purposes of public social services programs; techniques for interviewing and gathering information from varied population; arithmetic skills sufficient to interpret client income and expense information to identify general eligibility for services and benefits within program requirements; general office practices and procedures and record keeping methods; techniques for communicating with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds; employment interviewing and assessment methods; standard English usage and grammar; and basic computer applications related to an office work environment.

Ability to: learn the laws and regulations pertaining to assigned employment services program; read, apply, interpret, and explain State and Federal regulations, policies, and procedures governing assigned program area; learn community educational and vocational resources and other community social services resources; understand and apply vocational guidance, work-readiness appraisal, employment plan, assessment theory and concepts; learn to identify socioeconomic, physical, mental, behavioral, cultural, language, and other barriers to employment; learn to develop an approach to mitigate/reduce potential and real barriers to employment; learn customary practices used in employment training, job development, and job placement; learn techniques used in the development of basic employment plans; learn techniques of vocational evaluation and employment guidance; learn academic and vocational education or training programs for a wide variety of jobs; gather, record, and evaluate information; learn motivational techniques; draw logical conclusions and make appropriate recommendations, judgments, and decisions; make arithmetic calculations; communicate effectively verbally and in writing; organize and prioritize work assignments; maintain accurate and systematic records; prepare statistical and narrative reports; understand program objectives in relation to departmental goals; use automated technology to maintain records and files; establish and maintain cooperative working relationships with other County employees, clients, employers, representatives from outside agencies, and the public; assess and manage difficult or hostile persons/situations and call for intervention when appropriate; maintain confidentiality of information; and learn basic case management techniques.

Career Employment Specialist, Senior:

Same as the entry level, plus

Knowledge of: community educational and vocational resources and other community social services resources; Federal and State labor laws; laws and regulations pertaining to assigned program; fundamental principles of human behavior; socioeconomic, physical, mental, behavioral, cultural, language, and other barriers to employment; techniques of vocational evaluation and employment guidance; motivational techniques; practices used in employment training, job development, and job placement; techniques used in the development of employment plans; academic and vocational education or training programs for a wide variety of jobs; and case management techniques.

Ability to: motivate clients; train and guide other staff in more complex case activities; analyze complex work situations accurately and adopt effective courses of action; understand local labor market issues and trends; understand basic business practices of private sector; and carry out assignments and projects without detailed instructions.
 



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