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Assistant General Services Director-Support Services

Salary: N/A

DEFINITION: Under administrative direction, plans, organizes, and directs the Support Services Division or Facility Services Division of the General Services Department through subordinate managers; assists the Director in formulating and implementing departmental policy; acts for the Director in the Director's absence; and performs related duties as required.

DISTINGUISHING CHARACTERISTICS: This is an at-will, assistant department head class. Incumbents are exempt from Civil Service and serves at the pleasure of the department head.


  1. Directs staff in the planning, coordination, and provision of a variety of services to County departments, including: purchasing, reprographics, mail service, building maintenance, capital projects (construction and renovation), real property management, space planning, and special projects such as asbestos abatement; oversees the development, revision, and implementation of operational policies and procedures; directs negotiations conducted by line managers; ensures coordination of operations for activities integrating two or more functions; designates responsibility in areas of functional overlap.
  2. Acts in the department head's absence; attends meetings of the Board of Supervisors, making presentations and answering questions on technical and policy issues related to facility services; acts as departmental liaison to other County departments and contractors and other outside organizations; responds to service requests referred by subordinate managers; represents the department and its position in negotiations, meetings, and other forums.
  3. Prepares and monitors budget for assigned division; facilitates the review of managers' budget requests to determine the need for requested items, their priority, and alternate sources of funding; analyzes services provided to ensure cost efficiency and adequate levels of service; makes final recommendations on division budget to the department head; may present and defend proposed budget to Board of Supervisors.
  4. Participates in the selection of staff; establishes standards, evaluates performance, and takes and recommends disciplinary actions.


  1. Three years of management experience that included responsibility for budget preparation and control, personnel administration, program management, and long-range planning; or,
  2. any combination of training, education, and experience that would provide the required knowledge and abilities.

Knowledge of: budget administration; supervision and performance management; negotiation methods; current management theory and practice; organizational development.

Ability to: formulate, explain, and interpret policy; plan, organize, prioritize, and delegate work; analyze information, identify problems, project consequences, and make recommendations or develop solutions; balance competing priorities; exercise independent judgment; establish and maintain working relationships with colleagues, staff, other departments, and elected and appointed officials; demonstrate tact and diplomacy in representing the department; persuade and influence others.

Desirable Qualification: Experience in purchasing, or facilities management may be preferred, depending on the position.

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