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Appraisal Division Manager

Salary: N/A

DEFINITION: Under general direction, manages the Real Property Division, Business Division, or Operations Division of the County Clerk-Recorder-Assessor's Office; performs related duties as required.

DISTINGUISHING CHARACTERISTICS: Positions in this class manage the activities of a division of the County Clerk-Recorder-Assessor. The Real Property and Business Divisions are responsible for the assessment and valuation of all taxable business, mineral, and residential real properties. The Operations Division is responsible for all Recorder functions as well as title transfer, new construction processing and valuation, property tax exemptions and exclusions, real property valuation, and records management. Incumbents in this classification report to the Assistant County Clerk-Recorder-Assessor.


  1. Plans, directs, organizes, monitors, coordinates, and evaluates the work of professional, technical, and clerical staff responsible for the appraisal and processing of real property, commercial and industrial appraisals and audits, title transfer, vital statistics, passports, recording and archiving official records, and filing Fictitious Business Statements; reviews and approves property cost estimates; develops current market valuations of rural equipment, boats, airplanes, mineral holdings, and oil/gas processing facilities; develops cost schedules; reviews segregation of properties, exemptions, and cancellations of properties from assessment rolls; and develops standards for the maintenance and retrieval of Recorder and Assessor files.
  2. Reviews and approves work prepared by staff to ensure compliance with technical standards and legal requirements; establishes criteria for acceptable work behavior and performance; monitors performance to assure operational efficiency and service effectiveness; provides guidance and assistance in resolving difficult problems or complaints referred by staff; prepares correspondence in response to requests or inquiries from taxpayers; plans, schedules, and assigns special projects such as complex or difficult appraisals and audits; coordinates activities with other divisions, County departments, and local and State agencies; assists in the preparation of cases and may appear as an expert witness in appeal and court hearings; and coordinates, organizes and directs special projects such as office remodels.
  3. Develops and implements policies and procedures to ensure work unit efficiency; evaluates policies, procedures, and programs to identify problem areas and recommends corrective actions; reviews existing or proposed legislation to determine the impact on the division and recommends appropriate actions or responses; collaborates with executive staff to develop the mission, goals, and priorities for the division; develops long range plans for budgeting, staff allocation, and service delivery; and evaluates data to predict fiscal and staffing needs of the division.
  4. Develops, justifies, and manages the division budget; monitors expenditures; makes fiscal and staffing recommendations; reviews and approves staff expenditures.
  5. Prepares a variety of statistical and narrative reports involving complex legal, policy, or management issues; prepares other written material for the division such as goals, objectives, policies, procedures, and work standards.
  6. Selects staff; reviews and evaluates the work of staff; evaluates the need for disciplinary actions and participates in disciplinary procedures; identifies the need for and provides training for staff.
  7. Participates in the design, development, and implementation of automated systems, such as tax systems and Geographic Information Systems (GIS).

EMPLOYMENT STANDARDS: Possession of a valid Appraiser's Certificate issued by the State of California; and,

  1. Five years of experience in appraising and/or auditing property for tax assessment purposes, including two of experience supervising appraisers or auditor-appraisers; or,
  2. two years of experience performing duties equivalent to Auditor-Appraiser, Supervising or Appraiser, Senior with Santa Barbara County; or,
  3. equivalent combination of training, education, and experience that would provide the required knowledge and abilities.

Knowledge of: state and local laws, rules, and regulations pertaining to the appraisal of taxable properties for assessment purposes; appraisal and/or auditing methods and techniques; principles and practices of organizational development, project management, work planning, staffing analysis, and records management; principles and practices of personnel management, including supervision and performance management; data collection and analysis techniques; budget preparation and administration; automated systems and personal computer applications; standard English usage and grammar.

Ability to: interpret and apply state and local laws governing the appraisal and/or auditing of real and personal property; learn state laws governing Recorder functions; learn policies and procedures governing title transfer and legal document transactions; plan, direct, and evaluate the work of others; identify and analyze administrative problems and implement operational changes; organize, assign, prioritize, and delegate work; develop and implement operational and administrative goals, objectives, policies and procedures; prepare and monitor a budget; analyze data, draw conclusions, make recommendations, and develop solutions; establish and maintain effective working relationships with staff and members of the public; prepare narrative and statistical reports; communicate effectively both orally and in writing; represent department in appeal or court hearings; and learn a variety of software applications.

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