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Operations Business Analyst Job Description


A Business Analyst's responsibility is to help drive projects and bring value through operations. To do this, they identify, distinguish and analyze multiple components of a problem and then make conclusions using high-level quantitative skills. Common responsibilities include strategic operations analysis, identifying performance trends, scanning business/industry trends, reviewing  sales/financial analyses and interpreting data. Individuals in this position work with a variety of people across the company to perform their job; and therefore, successful Business Analysts have strong skills in communication.      



  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem

  • Identify business/industry trends in consumer lifestyle and technology; scan competitive landscape; analyze consumer data

  • Identify, distinguish and analyze multiple components of a problem, and then make recommendations for business change

  • Provide data and thorough project recommendations to all directors to support strategic decision-making

  • Provide input on strategy, based on knowledge of industry and technology trends

  • Synthesize findings from analysis and make verbal/written recommendations to upper management

  • Facilitate workout problem-solving sessions with functional leaders across the organization

  • Prepare and deliver insights and recommendations based on analyses

  • Use quantitative skills to drive projects and bring value to Home Depot through store operations

  • Review sales/financial analyses (E.G., postmortem on what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems)

  • Interpret data based on specific knowledge of statistics and procedures used

  • Masters degree in Business preferred

  • Bachelor's degree in Finance, Business or Ind. Engineering preferred; plus 2-3 years of strategic analysis job experience required

  • 3 - 4 years of project management experience preferred

  • Consulting in related project management experience

  • Advanced and strategic thinking skills

  • Ability to drive components of large multi-functional projects

  • Self-starter, strong initiative & leadership

  • Strong quantitative skills such as statistics and data analysis

  • Ability to adapt quickly

  • Data Analysis skills using Excel, Powerpoint, and Access


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