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Manager of Business Process Analysis Job Description

RESPONSIBILITIES: Lead (and participate in) peer project teams of 2 - 5 professionals in risk-based assessments of business control systems. Determine process improvement opportunities. Provide consulting to re-engineer and strengthen business processes. Influence management's view of and buy-in to the value of effective controls in achievement of business objectives. This position reports directly to the VP Auditing Services. Key job responsibilities include, but are not limited to: Participate in an annual, high level business risk assessment to analyze risk related to accomplishment of ATT Wireless business objectives and identify existing risk mitigation strategies. Perform specific risk assessment as the basis for project task prioritization and project planning. Develop an approach for analyzing effectiveness of key processes. Impact assessment of process gaps is dependent upon analyses of gray areas not clearly defined by established standards and by exercising good business judgment. Oversee and provide leadership to team members in project execution. Using experience and interpersonal skills, coach team members to assure consistent, high quality project performance. Assess process strengths and weaknesses utilizing complex analysis techniques, including senior & operating management focused interviews, analytical procedures, transaction testing, bench marking of best practices across the business; and external research to determine optimal techniques for improving effectiveness and efficiency of business operations. Elicit cooperation and support from key process owners. Establish on-going communication to share with process owners and senior management issues & improvement recommendations throughout the life of the project. Work with management to define risk mitigation action plans to resolve process gaps. Serve as a catalyst for positive change. Gain acceptance of process efficiencies and obtain senior management buy-in to the value of strong control systems in achievement of business objectives. Provide solutions. Perform financial due diligence related to mergers, acquisitions, divestitures. Communicate results in a formal project read-out presentation. Lead an interactive discussion of risks and recommendations. Influence senior management to champion process improvements and establish ownership of action plans at the appropriate point within the organization. Prepare formal reports for senior management expressing an opinion on the quality of control systems and incorporating agreed solutions to process gaps. Follow-up quarterly to help assure and facilitate action plan completion. Provide materials & results summaries for communication to the Board of Directors Audit Committee.


REQUIREMENTS: 3 - 5 years public accounting experience, auditing certification (CPA, CMA, CIA, CISA). Bachelors degree in accounting, economics, information systems. MBA or equivalent work experience. Consulting experience highly desirable. Excellent written and verbal communications skills, strong interpersonal skills, proven analytical and root cause analysis capabilities, proven leadership skills. 50% travel outside of the headquarters location required.


EDUCATION: Bachelor's degree in related discipline or equivalent experience required. Master's degree or other advanced degree in related discipline preferred.



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