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HR Corporate Trainer Job Description

We are a nationwide financial services company. As the nation's leading independent residential mortgage lender, we're recognized as an innovator of new financial products and services.

Our Plano employees enjoy:
Business Casual Attire
Legacy Park Location
New Facilities
Fitness Center & Jogging Trail
Credit Union
Onsite Dry Cleaners
Full Service Cafeteria
DART Bus Passes

Our Full-Time Employees also receive these benefits:
Stock Purchase Plan
9 Company Paid Holidays
401(k) with participation after 90-days
Vision/Medical/Dental Coverage
Life & Disability Coverage
Tuition Assistance
Employee Discounts on Home Mortgage Products
and Insurance

Trainer, HR Corporate
This position is responsible for the design and delivery of a variety of training courses and/or other interventions for Countrywide employees. Involves creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, business unit and organizational performance. Specific duties include preparation and facilitation of training courses both live and on-line and/or other interventions for employees to include the design of instructional materials for training designs and participant materials. Responsible for performing
miscellaneous duties related to training and development.
Requires Bachelor's degree with a major in Training, Organizational Design, Organizational Development or Organizational Psychology, Business/Technical Writing, Communications, Literature, Psychology, or a related subject. Master's degree preferred. An understanding of Countrywide's business, policies and practices is desired. Must have the ability to research, write behavioral objectives, and write training materials with leader's guides. Requires excellent one-on-one and group presentation and facilitation skills. Ability to use a variety of learning/training concepts and principles is required along with knowledge of adult learning. Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must. Also requires information search and research skills, analytical and creative problem solving skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives. Solid project and time management skills, computer competence and the ability to use media effectively. Ability to prioritize and organize workflow and interact at the entry-level management level. An understanding of corporate etiquette and the ability to ask the right questions to understand true business needs is essential.

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