Sample Customer Service Resume

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JoAnn Collins
220 Middlebrook Ave.
Overland Park, KS 66061
Home: (913) 690-1234
Work: (913) 694-5678

OBJECTIVE: A position in Customer Service

STRENGTHS:

• Extensive background in customer service.
• Demonstrated ability to handle several tasks at once.
• Won recognition from all previous employers.

• Successful in dealing with difficult customers.

RELEVANT EXPERIENCE:

1999 - present Wal-Mart, Overland Park, KS

Retail Sales Representative, Assistant Department Manager

• Received two awards for outstanding customer service in the shoe department.
• Frequently requested by repeat customers for assistance in selecting shoes.
• Promoted from sales to assistant department manager.

1997-1999 More to Love, Walnut Creek, KS

Sales Clerk, Buyer

• Received bonuses for increasing store profits over 100%.
• Selected and priced items; set-up displays; created promotional materials.

1992-1997 Johnson County Community College Bookstore, Olathe, KS

Cashier

• Perfectly balanced cash drawer for duration of employment.

EDUCATION:

Eastern Adult Education Center, Shawnee Mission, KS
Office Procedures, Certificate of Completion, 1992

REFERENCES: Available upon request.

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