Resume, Letter, Interview
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Free Resume Layout Example
When you send your résumé and a cover letter to a company that has
a job opening, you are making a claim that the company should
interview you for this position. It is up to you to persuade the
audience (the company that has the job opening) of the validity of
your claim by providing appropriate evidence that you are worthy of
an interview. The burden of proof — the responsibility for
substantiating the claim and effectively persuading the audience —
is yours. The employer is entitled to presume that you do not
deserve an interview unless your application materials are
especially effective.
While the content of the résumé (the facts about your education and
experience) is powerfully important and central to the substantiation of
your claim, audiences are often persuaded by other, more subtle
characteristics of your résumé. Effective résumé format establishes your
professionalism, attention to detail, accuracy, clarity, and
comprehension of the employer's needs — all characteristics that
employers look for in addition to appropriate education and work
experience backgrounds.
Thorough understanding of the audience for your résumé — what that
audience expects and how that audience will read your résumé — allows
you to design your résumé's format to reinforce your claim, establishing
your credibility as an applicant worthy of an interview and a
potentially valuable employee. Recognizing some general characteristics
of résumé audiences allows you to make your résumé more audience-based,
enabling quick, easy audience access to specific information and
increasing the chances of persuading your audience to grant you the
interview. In short, effective format makes the audience more receptive
to the content of the résumé.
RÉSUMÉ AUDIENCES: The "first" or "screening" audience,
particularly in large companies, will be someone from Human Resources or
a search team — not necessarily someone from your field. In large
organizations, these first readers may read dozens (hundreds?) of
résumés each day. Typically, this first reader:
- Spends less than one minute
- Looks for key words that match the job description
- Looks for a strong positive impression
- Requires little reason to reject a résumé (Sometimes a single
misspelled word is regarded as sufficient reason to exclude.)
- Scans the résumé from top to bottom, left to right
- Assumes the résumé you send them is your best work
Since the first step toward being granted an interview requires that
your résumé survive this first reading, the characteristics of that
audience guide the format and design of successful résumés. Once your
résumé survives that first reading, it will probably be read by someone
in your field who will certainly be influenced by the résumé's content.
However, this audience also will be persuaded by the format and
presentation of that content. The following guidelines should help you
make decisions about format.
RÉSUMÉS:
- MUST BE COMPLETE AND FLAWLESS
- Identify your most important qualifications for a job
- Are lists, not narratives
- Are well-designed to make information accessible to the reader
- Never contain anything negative
- Usually are arranged from most important to least important and
from most recent to least recent
- Should rarely be more than one page for someone just graduating
from college (be sure, however, that you fill that one page!)
In order to achieve easy reader access, résumés arrange information
into blocks. This arrangement of information allows you to focus the
audience's attention and emphasize your strengths. You can provide
additional emphasis by employing various formatting techniques. For
example, you can:
- Use text characteristics such as capital letters, bold print,
larger font sizes, etc. to emphasize important information and help
the reader locate specific information
- Use white space (space with no text) to surround sections and
direct the audience's visual focus
The list below indicates the traditional blocks of information. Each
item in the list links to a discussion of the content for each block and
provides several sample approaches to formatting that content.
The blocks of information ALWAYS include:
The blocks of information may also include:
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