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CCS Caseworker
Salary: $16.03-$19.57 hourly / $2,789-$3,404 monthly / Range:
4896
DEFINITION: Under general supervision, determines eligibility and
fees for applicants for California Children's Services (CCS), a
state-mandated program to subsidize medical care and provide medical
case management for children with physical disabilities; functions
as part of a multidisciplinary team to manage assigned cases on a
continuing basis; and performs related duties as required.
EXAMPLES OF DUTIES:
1. Receives and reviews referrals and applications for financial
assistance under California Children's Services; interviews and
screens applicants; determines residential and financial
eligibility, according to state guidelines and program practices;
collects information from parents, schools, health care providers,
and others regarding medical, residential, and financial
eligibility; explains program requirements for eligibility and
payment to family and medical providers; refers family to Department
of Social Services for Medi-Cal application when appropriate under
program regulations; performs annual review and renewal of financial
eligibility; closes CCS cases when clients are no longer eligible
and advises parents and doctors of status.
2. Requests and reviews medical reports of diagnosis and treatment;
maintains medical report files and sends copies to related health
and other providers as authorized; maintains computerized case
database; refers and transfers cases to other agencies and counties;
maintains related files; sends required Notices of Action and
advises families of appeal process; compiles program statistics and
assists in review of program operation.
3. Determines fees as applicable and collects fees; issues CCS
authorizations for payment of services; reviews billing against
authorized services.
EMPLOYMENT STANDARDS:
1. One year of experience providing client services or clerical
support in a medical or social service setting; or,
2. one year of experience performing duties equivalent to Health
Services Aide or Social Service Case Aide with Santa Barbara County;
or,
3. a combination of training, education, and experience that is
equivalent to one of the employment standards listed above and that
provides the required knowledge and abilities.
Additional Requirements: Fluency in reading, writing, and speaking a
foreign language, such as Spanish, may be required for some
positions. Possession of a valid California Class C Driver's License
may be required for some positions in this class.
Knowledge of: standard office practices and procedures;
recordkeeping; interviewing techniques; standard English grammar and
usage; and basic medical terminology.
Ability to: gather, record, and evaluate information; learn CCS
program guidelines and procedures and related medical terminology;
learn applicable medical specialties and related health providers;
interpret and apply guidelines; organize and prioritize work;
perform highly detailed work with accuracy; prepare correspondence
and chart documentation; maintain accurate records; maintain
confidentiality; exercise objectivity; explain aspects of program
and medical treatment to patients and families; work as part of a
team; develop and maintain cooperative working relationships with
patients, families, health care providers, and state and other
program-related agencies; perform basic arithmetic calculations; and
recognize and refer complex eligibility and case management
problems.
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