Appraisal Division Manager
Salary: N/A
DEFINITION: Under general direction, manages the Real
Property Division, Business Division, or Operations Division of the
County Clerk-Recorder-Assessor's Office; performs related duties as
required.
DISTINGUISHING CHARACTERISTICS: Positions in this class
manage the activities of a division of the County
Clerk-Recorder-Assessor. The Real Property and Business Divisions
are responsible for the assessment and valuation of all taxable
business, mineral, and residential real properties. The Operations
Division is responsible for all Recorder functions as well as title
transfer, new construction processing and valuation, property tax
exemptions and exclusions, real property valuation, and records
management. Incumbents in this classification report to the
Assistant County Clerk-Recorder-Assessor.
EXAMPLES OF DUTIES:
- Plans, directs, organizes, monitors, coordinates, and
evaluates the work of professional, technical, and clerical staff
responsible for the appraisal and processing of real property,
commercial and industrial appraisals and audits, title transfer,
vital statistics, passports, recording and archiving official
records, and filing Fictitious Business Statements; reviews and
approves property cost estimates; develops current market
valuations of rural equipment, boats, airplanes, mineral holdings,
and oil/gas processing facilities; develops cost schedules;
reviews segregation of properties, exemptions, and cancellations
of properties from assessment rolls; and develops standards for
the maintenance and retrieval of Recorder and Assessor files.
- Reviews and approves work prepared by staff to ensure
compliance with technical standards and legal requirements;
establishes criteria for acceptable work behavior and performance;
monitors performance to assure operational efficiency and service
effectiveness; provides guidance and assistance in resolving
difficult problems or complaints referred by staff; prepares
correspondence in response to requests or inquiries from
taxpayers; plans, schedules, and assigns special projects such as
complex or difficult appraisals and audits; coordinates activities
with other divisions, County departments, and local and State
agencies; assists in the preparation of cases and may appear as an
expert witness in appeal and court hearings; and coordinates,
organizes and directs special projects such as office remodels.
- Develops and implements policies and procedures to ensure work
unit efficiency; evaluates policies, procedures, and programs to
identify problem areas and recommends corrective actions; reviews
existing or proposed legislation to determine the impact on the
division and recommends appropriate actions or responses;
collaborates with executive staff to develop the mission, goals,
and priorities for the division; develops long range plans for
budgeting, staff allocation, and service delivery; and evaluates
data to predict fiscal and staffing needs of the division.
- Develops, justifies, and manages the division budget; monitors
expenditures; makes fiscal and staffing recommendations; reviews
and approves staff expenditures.
- Prepares a variety of statistical and narrative reports
involving complex legal, policy, or management issues; prepares
other written material for the division such as goals, objectives,
policies, procedures, and work standards.
- Selects staff; reviews and evaluates the work of staff;
evaluates the need for disciplinary actions and participates in
disciplinary procedures; identifies the need for and provides
training for staff.
- Participates in the design, development, and implementation of
automated systems, such as tax systems and Geographic Information
Systems (GIS).
EMPLOYMENT STANDARDS: Possession of a valid Appraiser's
Certificate issued by the State of California; and,
- Five years of experience in appraising and/or auditing
property for tax assessment purposes, including two of experience
supervising appraisers or auditor-appraisers; or,
- two years of experience performing duties equivalent to
Auditor-Appraiser, Supervising or Appraiser, Senior with Santa
Barbara County; or,
- equivalent combination of training, education, and experience
that would provide the required knowledge and abilities.
Knowledge of: state and local laws, rules, and regulations
pertaining to the appraisal of taxable properties for assessment
purposes; appraisal and/or auditing methods and techniques;
principles and practices of organizational development, project
management, work planning, staffing analysis, and records
management; principles and practices of personnel management,
including supervision and performance management; data collection
and analysis techniques; budget preparation and administration;
automated systems and personal computer applications; standard
English usage and grammar.
Ability to: interpret and apply state and local laws
governing the appraisal and/or auditing of real and personal
property; learn state laws governing Recorder functions; learn
policies and procedures governing title transfer and legal document
transactions; plan, direct, and evaluate the work of others;
identify and analyze administrative problems and implement
operational changes; organize, assign, prioritize, and delegate
work; develop and implement operational and administrative goals,
objectives, policies and procedures; prepare and monitor a budget;
analyze data, draw conclusions, make recommendations, and develop
solutions; establish and maintain effective working relationships
with staff and members of the public; prepare narrative and
statistical reports; communicate effectively both orally and in
writing; represent department in appeal or court hearings; and learn
a variety of software applications. |
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