Operations/Manufacturing Career Description
Service Operations
Line managers will spend a good part of their time resolving
immediate problems in service delivery. Responsibilities include
staffing, productivity, and quality and customer satisfaction.
Expect to work closely with marketing and corporate planning staffs
in developing business and product plans. Service managers also
assess technological changes and plan for systems needs both in the
short term and long term.
Manufacturing Operations
Operations line managers will spend a majority of their time
resolving immediate problems concerning production. Responsibilities
include production process improvement, demand planning, raw
material sourcing, inventory utilization, product quality issues,
worker staffing, employee productivity and motivation, and customer
satisfaction. Line managers will also be expected to identify
long-term problems and resources necessary for resolution.
Typically, line managers will report directly to a section manager
for materials, quality or production or, in some cases, directly to
a plant manager. Operations staff managers work with manufacturing
sites to resolve short-term problems and long-term systems needs.
You will be expected to keep up with the technological changes in
your industry and to develop strategies for plan expansions, new
manufacturing techniques, make/buy decisions, etc. Expect to work
closely with marketing and corporate planning staffs in developing
business and product plans representing manufacturing interests.
Logistics
Logistics managers are concerned with procurement of raw materials
from vendors, transport of materials to manufacturing sites and
distribution of the finished product to distributors and/or
customers. Logistics has become increasingly complex with the advent
of just-in-time manufacturing and ordering, electronic links with
vendors and customers, and the proliferation of distribution
channels. Logistics managers are responsible for aspects of cost
containment, manufacturing supply and customer service. More job
description on operation and manufacturing:
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