Manager of Business Process Analysis Job Description
RESPONSIBILITIES:
Lead (and participate in) peer project teams of 2 - 5 professionals
in risk-based assessments of business control systems. Determine
process improvement opportunities. Provide consulting to re-engineer
and strengthen business processes. Influence management's view of
and buy-in to the value of effective controls in achievement of
business objectives. This position reports directly to the VP
Auditing Services. Key job responsibilities include, but are not
limited to: Participate in an annual, high level business risk
assessment to analyze risk related to accomplishment of ATT Wireless
business objectives and identify existing risk mitigation
strategies. Perform specific risk assessment as the basis for
project task prioritization and project planning. Develop an
approach for analyzing effectiveness of key processes. Impact
assessment of process gaps is dependent upon analyses of gray areas
not clearly defined by established standards and by exercising good
business judgment. Oversee and provide leadership to team members in
project execution. Using experience and interpersonal skills, coach
team members to assure consistent, high quality project performance.
Assess process strengths and weaknesses utilizing complex analysis
techniques, including senior & operating management focused
interviews, analytical procedures, transaction testing, bench
marking of best practices across the business; and external research
to determine optimal techniques for improving effectiveness and
efficiency of business operations. Elicit cooperation and support
from key process owners. Establish on-going communication to share
with process owners and senior management issues & improvement
recommendations throughout the life of the project. Work with
management to define risk mitigation action plans to resolve process
gaps. Serve as a catalyst for positive change. Gain acceptance of
process efficiencies and obtain senior management buy-in to the
value of strong control systems in achievement of business
objectives. Provide solutions. Perform financial due diligence
related to mergers, acquisitions, divestitures. Communicate results
in a formal project read-out presentation. Lead an interactive
discussion of risks and recommendations. Influence senior management
to champion process improvements and establish ownership of action
plans at the appropriate point within the organization. Prepare
formal reports for senior management expressing an opinion on the
quality of control systems and incorporating agreed solutions to
process gaps. Follow-up quarterly to help assure and facilitate
action plan completion. Provide materials & results summaries for
communication to the Board of Directors Audit Committee.
REQUIREMENTS: 3
- 5 years public accounting experience, auditing certification (CPA,
CMA, CIA, CISA). Bachelors degree in accounting, economics,
information systems. MBA or equivalent work experience. Consulting
experience highly desirable. Excellent written and verbal
communications skills, strong interpersonal skills, proven
analytical and root cause analysis capabilities, proven leadership
skills. 50% travel outside of the headquarters location required.
EDUCATION:
Bachelor's degree in related discipline or equivalent experience
required. Master's degree or other advanced degree in related
discipline preferred.
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