HR Corporate Trainer Job Description
We are a nationwide financial services company. As the nation's
leading independent residential mortgage lender, we're recognized as
an innovator of new financial products and services.
Our Plano employees enjoy:
Business Casual Attire
Legacy Park Location
New Facilities
Fitness Center & Jogging Trail
Credit Union
Onsite Dry Cleaners
Full Service Cafeteria
ATM
DART Bus Passes
Our Full-Time Employees also receive these benefits:
Stock Purchase Plan
9 Company Paid Holidays
401(k) with participation after 90-days
Vision/Medical/Dental Coverage
Life & Disability Coverage
Tuition Assistance
Employee Discounts on Home Mortgage Products
and Insurance
Trainer, HR Corporate
This position is responsible for the design and delivery of a
variety of training courses and/or other interventions for
Countrywide employees. Involves creating pro-active and responsive
solutions to business needs and seizing opportunities for continuous
improvement in individual, team, business unit and organizational
performance. Specific duties include preparation and facilitation of
training courses both live and on-line and/or other interventions
for employees to include the design of instructional materials for
training designs and participant materials. Responsible for
performing
miscellaneous duties related to training and development.
Requires Bachelor's degree with a major in Training, Organizational
Design, Organizational Development or Organizational Psychology,
Business/Technical Writing, Communications, Literature, Psychology,
or a related subject. Master's degree preferred. An understanding of
Countrywide's business, policies and practices is desired. Must have
the ability to research, write behavioral objectives, and write
training materials with leader's guides. Requires excellent
one-on-one and group presentation and facilitation skills. Ability
to use a variety of learning/training concepts and principles is
required along with knowledge of adult learning. Excellent
verbal/written communication skills as well as strong interpersonal
skills and relationship building are a must. Also requires
information search and research skills, analytical and creative
problem solving skills, questioning and feedback skills, customer
service orientation and commitment to quality, responsibility, high
work standards, and initiatives. Solid project and time management
skills, computer competence and the ability to use media
effectively. Ability to prioritize and organize workflow and
interact at the entry-level management level. An understanding of
corporate etiquette and the ability to ask the right questions to
understand true business needs is essential.
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